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Duplicator
[resolved] duplicator - can't download installer. (24 posts)

  1. sjricha
    Member
    Posted 2 years ago #

    Hi,

    I love this plugin - succesfully worked on one of my sites and saved me a good amount of time. thank-you

    HOwever on a site that I need to move from one host to another I am experiencing a problem.

    The package gets created and I can save it no problem.

    The problem is with the installer. I think it's being created, but the download link brings up an error;

    *****
    C:\Users\User\AppData\Local\Temp\K2eAVMKX.php.part could not be saved, because the source file could not be read.

    Try again later, or contact the server administrator.
    *****

    I've tried searching for this but can't really get to the bottom of it.

    Is there another way of saving this file? Does it exist somewhere that I can grab it from in /wp-admin/ or something.

    Any help would be greatly appreciated.

    I'm running WP 3.1.3 by the way.

    Thanks.

    Simon

    http://wordpress.org/extend/plugins/duplicator/

  2. Cory Lamle
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Sjricha,

    The installer file actually always exists. Its just updated when your settings are saved.

    So the issue your actually seeing is with your download of the file. When you see a .part that means your browser either didn't finish downloading or is in the process of downloading.

    The file is basically part of the file that is being downloaded. Once the file is completely downloaded the .part is removed and the real name of the file shows which should be install.php

    If you keep getting .part then you will need to:

    1. validate your internet connection
    2. Be sure the server your trying to download from is operational

    Hope this helps!

  3. sjricha
    Member
    Posted 2 years ago #

    Hi,

    Thanks for the update.

    Yes I can state that the connection is there. Server is fine as It's a busy site.

    I can grab the package no problem.

    I wonder if this could be a permissions issue?

    Does the file exist at a location that I can access via ftp on my site - Pull it down that way rather than via the dashboard?

    I've tried to grab the installer maybe 50 times over a period of a week, if that helps.

    Perhaps if I just extract the zip'ed package and then manually make changes to the wpconfig file etc? Maybe that would work?

    Thanks again.

    Simon

  4. Cory Lamle
    Member
    Plugin Author

    Posted 2 years ago #

    Hye sjricha,

    You will need the installer. You can find it here:
    wp-content/plugins/duplicator/files/install.php

    You can just ftp it to where ever you need it.

    Thanks

  5. magician11
    Member
    Posted 1 year ago #

    I was having the same issue. Package downloaded fine, but couldn't read the installer file.

    To get it via FTP you actually need to go to /wp-snapshots

    The file will be called installer.php and with a massive prefix indicating which package it belongs to.

  6. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks magician11!

    The original comments (about the installer in the plugins directory) on this thread has changed. Magician11 has provided the correct location. The installer is now located in the wp-snapshots. The leading prefix is to help secure the file.

  7. farazwarsi
    Member
    Posted 1 year ago #

    Hey I checked both locations and i cant find the install.php file. When I click teh download link it says "404 page not found" - any ideas?

  8. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    The file may not be getting created. What does the log file say? Some hosts limit the ability to write files at certain locations and you will have to manually update the permissions to get the underlying PHP process to write the files out.

  9. henryw2007
    Member
    Posted 1 year ago #

    I have uploaded package.zip and installer.php and when installed I loaded installer.php into browser and get a systems failed message and not the settings panel?

    Did I do something wrong?

  10. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    What kind of message are you seeing?

  11. henryw2007
    Member
    Posted 1 year ago #

    I never got the settings screen just this:

    http://www.lotpropertymanagement.co.uk/installer.php

    The bulk of the site installed but none of the posts, pages or views?

  12. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hi henryw2007,

    Click on the "Systems Requirement Button" It will tell you what the issue is... The following items need to be fixed before it can continue:

    [Fail] Is Writable (The directory your trying to deploy to)
    [Fail] Contains only one zip file.
    Result = No package file found
    Manual extraction still requires zip file

    Checkout the FAQ it has some suggestions for fixing these issues...

    Also delete the installer file as you really what anyone on the web browsing to it...

    Hope that helps!

  13. henryw2007
    Member
    Posted 1 year ago #

    My first question is this screen withhe systems requirement button was the prompt when I typed installer.php in my browser. I never had the settings where I could set up the route to the new database.

    Okay, so how do I fix the first [Fail]Is writable?
    The second [Fail] Contains only one zip file.

    I copuld not then unzip the file using my ftp. I opened it and then transferred the files over but there was no duplicate of the custopm posts or views?

    I have looked on each tutorial and the simplicity of duplicating and installing didn't work. I have about 30 or more posts with custom fields and views and I need this all to be duplicated to be transferred over to another domain.

    Did I do something wrong?

    Kind regards.

    Nigel

  14. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hey henryw2007,

    First Item
    [Fail]Is writable: Check with your hosting provider to validate how the PHP process can have write access to the folder where the installer is located. There will be different rules for each hosting provider so you will need to validate with your provider.

    Second Items
    [Fail] Contains only one zip file: The directory where you put the installer.php and package.zip file you shouldn't have any files but those two files.

    Hope that helps!

  15. henryw2007
    Member
    Posted 1 year ago #

    Hi there,

    My hosting provider gave me this information but I am none the wiser:

    "It seems that you have yet to set the rights of your files and folder on your FTP. You can do this with CHMOD. You can find more instructions on how to do this here:"

    Should they do this for me?

  16. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    If your paying them, then I would have them do as much as you can have them do...

  17. henryw2007
    Member
    Posted 1 year ago #

    I will be also be trying Duplicator with another host as I have 5 domains that need to be set up and see if it works there. With this host the theme worked but none of the posts , pages or views transferred over?

  18. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    I could take a look at the installer logs if you want... You'll need to submit a help ticket via support.lifeinthegrid.com

  19. henryw2007
    Member
    Posted 1 year ago #

    I have a feeling that duplicator didn't duplicate the posts, pages and views?

    How about I send you the package zip and the installer.php and you try this yourself.

    If I am installing a duplicate wordpress site and the installer doesn't work I don't see how changing rights in the already duplicated files that had rights when they were duplicated? Are there files outside of this that have to be changed in order to allow the install?

    Confused?

    Iam;o)

  20. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Thats fine, just don't use the forum to post your links submit a help ticket at the link above and I'll have a look at them...

    When you move files from one location to another those files can change ownership and rights based on the new PHP process that is running and the account that moved the files. File permissions and group ownership don't stay attached to the files that are zipped up. When they are extracted they inherit the new permissions of the process that extracted them and the process that originally created them, where the creation process is marked by just moving/FTPing the files...

  21. henryw2007
    Member
    Posted 1 year ago #

    I will start up a ticket and get the info to you.

    Can I move all the files manually without using a plugin such as Duplicator?

  22. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Definitely! Checkout the link below. It gives you a step by step:
    http://codex.wordpress.org/Moving_WordPress

  23. henryw2007
    Member
    Posted 1 year ago #

    A question about file permissions. If I move the database and then change the file permissions when extracted, will all the posts, pages and view, view templates work?

  24. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    It has on thousands of installs, however every install is not the same because there are all kinds of contingencies to deal with, its not always a one size fits all. You have the following items to deal with:

    - Web Servers and the various versions
    - PHP and the various versions
    - Databases and the various versions
    - Different Themes with diffident settings and how other users store those settings among the various versions
    - Over 100,000 different plugins where many of them tweak files like your .htaccess etc.

    The plugin is still in Beta and changing all these various conditions takes time at lots of feedback.

    To answer your question directly 'yes' and 'no' it can depend on how things are ultimately configured on your system. I know it frustrating at this point, but the plugin currently requires a bit of IT knowledge to finalize if you run into issues. I'm working on making in a bit more user friendly...

    You might check with you host and see if they can set the correct permissions for you...

    Hope that helps!

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