Plugin Author
vicchi
(@vicchi)
It certainly looks like a theme issue; have you tried changing your theme to a stock WordPress theme (one of the Twenty series)?
Off the top of my head it could be one of two things …
Either your theme is using both the content and the excerpt of each post and the current version of WP Biographia will append/prepend the Biography Box to both (this is already fixed in the as yet unreleased next version).
Or your theme is somehow running two loops; but this looks less likely given how the page is laid out.
What theme are you using?
-Gary
Thread Starter
avrant
(@avrant)
I’m using Gabfire’s newspro theme.
I’ll volunteer to be a test bunny if you think the beta version has an option that may remedy this…
Dialing back the theme is less desirable because it doesn’t give me a solution and this is a very “live” site.
Plugin Author
vicchi
(@vicchi)
Reverting to a stock WordPress theme and/or disabling and then selective re-enabling plugins are the quickest way to work out whether it’s a theme specific issue, a clash with another plugin or a problem with this plugin.
I appreciate you have a live site, but can you not try and duplicate this on a test site?
Usually I’d install the theme on one of my test environments, but as this is a premium theme I can’t do that (it’s not really reasonable to pay for a premium theme just to test).
-Gary
Thread Starter
avrant
(@avrant)
Hi Gary,
I’m almost positive it’s a theme issue, as I can replicate the problem with several Author plug-ins. So the remaining challenge is to fix it with the theme I’m using.
This is a case where I’m appealing to your knowledge base of the plug-in (as an author) to see if you might be able to suggest where the plugin might be getting duplicated by the theme.
I’m almost 100% certain this isn’t a coding error on your plug-in—yet it remains a potential issue for some whose themes may work similar to how mine does.
Plugin Author
vicchi
(@vicchi)
I appreciate this … at a guess, I’d say that your theme is either calling the WordPress the_content and/or the_excerpt filters more than once, probably within a custom Loop (a lot of premium themes use custom Loops) and as WP Biographia uses these filter hooks to append/prepend the Biography Box, this is why you’re seeing it duplicated.
You can try to lock the output of the Biography Box to the main Loop by setting Lock Display Of The Biography Box To The Main Loop in the plugin’s Admin tab; this might work for you but it depends on how your theme’s authors are using the WordPress Loop and whether it plays well with the WordPress API – some themes do, some don’t unfortunately.
But this is all guess work on my part; without actually digging around in the theme’s code I can only make an educated guess. It’s very much a case of me not being able to help more, rather than not wanting to or not being willing to.
As this is a premium theme and you’ve parted with cold hard cash for this; I’d strongly recommend that you get in touch with the theme’s authors. Feel free to point them at this forum thread to give them some background. You’ve paid for a premium theme, you should be entitled to support for it.
-Gary
Thread Starter
avrant
(@avrant)
Understood, and thank you so much for your support—way above and beyond the call! I actually did note that feature you added to lock the output to the main loop. That didn’t seem to affect it. I’ll follow up with the theme authors for sure and reference this thread.
Plugin Author
vicchi
(@vicchi)
You’re very welcome. Hope it gets sorted out by your theme author. I’ll flag this thread as resolved as this really boils down to a premium/commercial theme support issue, but please do post back and let me know how you get on and whether you’re able to resolve this with your theme provider.
-Gary
