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Q and A Focus Plus FAQ
Duplicate footer using shortcodes in WooCommerce (5 posts)

  1. tramuntana
    Member
    Posted 5 months ago #

    First of all, this is a great plugin. Thanks for your work on it.

    I am using the [qa cat=xxx] shortcode to insert FAQs into my product info in WooCommerce. However, when a FAQ is expanded, it is displaying the footer of the FAQ twice. I have a screen grab here: https://www.dropbox.com/s/xzbv39h77xfo329/Q%20and%20A%20Focus%20Plus%20FAQ%20screen%20grab.jpg

    Any idea what might be causing this?

    http://wordpress.org/plugins/q-and-a-focus-plus-faq/

  2. ELsMystERy
    Member
    Plugin Author

    Posted 5 months ago #

    OK, that is an odd one. Can you give me a URL so that I can go look at the source code?

  3. ELsMystERy
    Member
    Plugin Author

    Posted 5 months ago #

    Also, do you have any other FAQ shortcode on the page? Are you listing categories more than once, or questions and categories? Like: [qa cat=1] and then later [qa id=123], or anything similar?

  4. tramuntana
    Member
    Posted 5 months ago #

    Sorry for the delay in replying. The site's on a dev server so I've put the source up on https://www.dropbox.com/s/gd4pnnffw8anb1b/Q%20and%20A%20Focus%20Plus%20FAQ%20source.html.

    I'm not using multiple shortcodes, just [qa cat=xxx] on this page.

    I tried using a shortcode in a normal WP i.e. non-WooCommerce page and it displays correctly, so it's probably not the theme but a WooCommerce thing.

  5. ELsMystERy
    Member
    Plugin Author

    Posted 5 months ago #

    Yeah. This one has me stumped. I have never used WooCommerce, so I am thinking about installing it to see if I can find the problem. It will take some time and I probably won't be able to get to it for another day, or two. In the meantime, if you try turning off some of the options, like ratings and let me know what happens, that might help narrow it down.

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