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UpdraftPlus Backup and Restoration for WordPress
[resolved] Dropbox Authentication (20 posts)

  1. mlledwyer
    Member
    Posted 1 year ago #

    I am trying to back up to Dropbox and have followed the instructions to create the API and load all of the info into the plugin but I am getting an error: "You do not appear to be authenticated with DropBox"

    Can you please let me know the possible causes of the error and any additional info that you need from me to fix.

    Thank you.

    http://wordpress.org/extend/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    After entering the API secret and key, have you clicked on the link to actually authenticate? i.e. has it taken you to the DropBox page that has the "accept/deny" choice?

  3. mlledwyer
    Member
    Posted 1 year ago #

    Hi David, thank you so much for the reply.

    I did, there's a note that says "(You appear to be already authenticated)"

    Here's a couple screen caps:
    Image 1
    Image 2

  4. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you... please can you download the log file, and paste it here? (As mentioned in the FAQ - if there is a log file, then I need to read it to have a full picture of what's going on).

    David

  5. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    The latest version (1.2.33) now has a "Wipe Settings" button down the bottom, so that you can remove your DropBox settings and enter them again, in case there was some mis-match or a typo had unwittingly crept in...

  6. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    P.S. I just deleted my app and credentials, and started again; no problems...

  7. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    The latest UpdraftPlus release now simplifies Dropbox authentication somewhat - do try again...

  8. theplu
    Member
    Posted 1 year ago #

    I installed this and created a dropbox but I need to change the dropbox over to someone else's account. I have tried un-installing and "wipe settinss" and even deleting the dropbox account that I created but it still says I'm authenticated. How can I get rid of my dropbox info in order to hook it up to another account?

  9. haggman
    Member
    Posted 1 year ago #

    I'm having an issue that I believe might be related. I'm running WordPress 3.5 and I just installed the latest version of Updraft for the first time. I activate the plugin and go to the settings page. I set up for Dropbox, hit save, then hit the link to configure dropbox and I get:

    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php:67) in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Consumer/ConsumerAbstract.php on line 82

    Any suggestions?

    Thanks

  10. haggman
    Member
    Posted 1 year ago #

    Oh, by the way. The configure link now reads: "(You appear to be already authenticated). After you have saved your settings (by clicking "Save Changes" below), then come back here once and click this link to complete authentication with Dropbox."

    If I hit the create backup it looks like it builds the zips but then fails with it tries to upload to the cloud, which is no surprise since I haven't configured it's access.

    Thanks.

  11. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Whoops - when I was implementing the 'wipe settings' feature I lost track of the whole purpose, and accidentally left out the crucial one that you wanted to wipe! Doh!

    Try this one:
    http://downloads.wordpress.org/plugin/updraftplus.1.3.6.zip

  12. haggman
    Member
    Posted 1 year ago #

    Looks like I still get the same thing. I tried:
    -Enabled debug features
    -Wipe settings
    -Uninstall
    -Install 1.3.6
    -Enable, set for drop box, enable extra debug info
    -Save
    -Hit link to authenticate
    Errors

    Then I
    -Hit upgrade button to upgrade to new 1.3.8 version
    -Wipe settings
    -Set for Dropbox enable extra features
    -Save
    -Hit link to do authentication
    Still no love. That last one yields

    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: mcrypt_decrypt() [function.mcrypt-decrypt]: The IV parameter must be as long as the blocksize in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php on line 67
    
    Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Storage/Encrypter.php:67) in /hermes/bosoraweb055/b918/ipg.outreachinternationa/wp-content/plugins/updraftplus/includes/Dropbox/OAuth/Consumer/ConsumerAbstract.php on line 82

    Thanks!

  13. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Ah - if your PHP is set up to dump warnings to the browser, then DropBox gets upset.

    This should be fixed in 1.3.11 - http://downloads.wordpress.org/plugin/updraftplus.1.3.11.zip

    David

  14. theplu
    Member
    Posted 1 year ago #

    Sorry, today was the first chance I've had to check this out. Looks like you've updated since so I installed version 1.3.15 and all is well. Thanks!!

  15. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    You're welcome! Id you find UpdraftPlus useful, then please donate - average donation thus far is less than $0.01 per download! http://david.dw-perspective.org.uk/donate

    David

  16. russwaters
    Member
    Posted 8 months ago #

    Hi David,

    Great product first of all! Secondly, I just purchased the Developer version and I was wondering how the licensing works with the different WP websites I manage, i.e., do I just install the plugin zip file in each WP site?

  17. esmi
    Forum Moderator
    Posted 8 months ago #

    These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any questions about commercial products.

  18. David Anderson
    Member
    Plugin Author

    Posted 8 months ago #

    Hi Russ,

    The WordPress.Org forum rules don't allow questions about commercial products to be asked here - please use the forum at http://updraftplus.com

    I think, though, the forum mods won't mind a quick link posted - the install instructions are here: http://updraftplus.com/support/installing-updraftplus-premium-your-add-on/

    Best wishes,
    David

  19. wilcox
    Member
    Posted 7 months ago #

    When I attempt to authenticate UpdraftPlus (1.8.5) with Dropbox, I click the "allow" button, but no auth occurs. The Plugin page for UpdraftPlus says:
    Dropbox/Curl error: You need to re-authenticate with Dropbox, as your existing credentials are not working.
    Yet I am logged into Dropbox with those very credentials....

    Somewhere I read that my webhost may not have 'curl' enabled.
    Appreciate some light on this. Sounds like a great plugin if I can connect to Dropbox.

    Bill

  20. David Anderson
    Member
    Plugin Author

    Posted 7 months ago #

    Hi Bill,

    As per the WordPress forum welcome - http://codex.wordpress.org/Forum_Welcome#Where_To_Post - please open your own thread for your issue.

    Best wishes,
    David

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