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Dreamhost VPS constant Reboots (6 posts)

  1. jaredbanks
    Member
    Posted 1 year ago #

    I switched from shared hosting to a VPS on Dreamhost about a month ago. I've ratcheted up my allocated RAM from 300 to 600 MB in an attempt to solve an issue that has been persistent from the first week of VPS. I get constant e-mails from Dreamhost that my server has been rebooted. I get one every 24-48 hours, sometimes I make it 3 days.

    First off... emails that start like this:

    "Nobody likes to hear that they've packed on a few pounds, but we wanted you to hear it from a friend."

    Make me want to scream. My site hasn't packed on a few pounds and the robot sending me this e-mail is definitely not my friend. I so wish the email just said "attention: reboot at X:XX because memory reached XXX MB." Wouldn't that be better?

    I know many others have fought and struggled with this same issue. The graphs show nothing, typically my site uses way less RAM than I have access to. Has anyone solved it? My site gets 3,000-5,000 visits a week. And I can get the reboots on any day of the week at any time of the day. So during 1,000 visit days and 300 visit days.

    I've followed all the recommendations from Dreamhost (w3 cache, get rid of widgets, streamlined everything I can do, etc.) and seen no change.

    I'm at wits end. Don't know whether to continue fighting and wasting my time working with them. Or just jump ship and hope elsewhere won't have this problem.

    I would love any help anyone has to offer. Thanks!

  2. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    Jared, I'm really sorry to hear that you're still having trouble.

    What domain is this? Maybe I can spot something, and help you narrow down why memory and/or CPU are spiking like they are. I'd have to take a look at where your spikes are, and poke at your logs to see why it's not cleaning itself out like it should be.

    If you don't want to post it here, you can email me at mikaE@support.dreamhost.com

  3. jaredbanks
    Member
    Posted 1 year ago #

    I would SO appreciate the help. My domain is http://www.shoegnome.com

    I'll send you an e-mail as well.

  4. jaredbanks
    Member
    Posted 1 year ago #

    Just sent an e-mail, but getting some strange out response from dreamhost about the e-mail not going through.

  5. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    *eyes email* Oh. We changed our system. I knew that, I swear! (mika.epstein at dreamhost.com is my direct address, the other is supposed to make a ticket so I can track things... bleah, forget it).

    Found your ticket! I'll have a look and check with the fellow working on it now.

  6. jaredbanks
    Member
    Posted 1 year ago #

    thank you thank you.

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