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[resolved] Drafts fail to save and edit content menu not appearing (2 posts)

  1. Even Dawn
    Member
    Posted 7 months ago #

    Hi there,
    There's are two issues I am encountering, even after having installed the plugin update.
    1. The draft does not save when I edit the newsletter layout (this has happened several times now)
    2. The editor menu that should appear on the right is not there.
    I don't think I have any other plugins on the list of known conflicts, the theme I am using is Custom Communities.
    Please let me know whether these issues can be resolved, I have spent a lot of time on this now and will have to give the plugin a low rating if I have to give up. I'm sorry, I would rather not have to!

    http://wordpress.org/plugins/wysija-newsletters/

  2. Ben
    Member
    Plugin Author

    Posted 7 months ago #

    Hi Even,

    The list of conflictive plugin we give on our support site doesn't include all of the plugins or theme that actually create conflict : http://support.wysija.com/knowledgebase/list-of-plugins-that-may-cause-conflict/

    Simply because there are way too many, we put new ones on that page when our users detect new ones, but we can't really have all the one that create conflicts there.

    Anyway on that guide, we also give a few steps process for you to find out if one of your theme or plugin potentially create conflicts with us.

    Hope this helps,
    Cheers,
    Ben

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