Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    Could you post your Downloads > System Info for you?

    Thread Starter Stefano

    (@ste_95)

    Sure!

    ### Begin System Info ###
    
    ## Please include this information when posting support requests ##
    
    Multisite:                No
    
    SITE_URL:                 http://www.thecrowned.org
    HOME_URL:                 http://www.thecrowned.org
    
    EDD Version:              1.9.4
    Upgraded From:            1.8.2.1
    WordPress Version:        3.8.1
    Permalink Structure:      /%postname%
    Active Theme:             Twenty Eleven 1.7
    
    Test Mode Enabled:        No
    Ajax Enabled:             Yes
    Guest Checkout Enabled:   Yes
    Symlinks Enabled:         No
    
    Checkout is:              Valid
    Checkout Page:            http://www.thecrowned.org/checkout
    Success Page:             http://www.thecrowned.org/purchase-success
    Failure Page:
    Downloads slug:           /downloads
    
    Taxes Enabled:            No
    Taxes After Discounts:    No
    Tax Rate:                 0%
    Country / State Rates:
    Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, closed, spam, orphan, hidden, refunded, failed, revoked, abandoned, active, inactive
    
    Platform:                 Windows
    Browser Name:             Chrome
    Browser Version:          34.0.1809.0
    User Agent String:        Mozilla/5.0 (Windows NT 6.1; WOW
    			  64) AppleWebKit/537.36 (KHTML, l
                              ike Gecko) Chrome/34.0.1809.0 Sa
                              fari/537.36
    
    PHP Version:              5.3.28
    MySQL Version:            5.5.34-log
    Web Server Info:          LiteSpeed
    
    PHP Safe Mode:            No
    PHP Memory Limit:         256M
    WordPress Memory Limit:   40MB
    PHP Upload Max Size:      256M
    PHP Post Max Size:        256M
    PHP Upload Max Filesize:  256M
    PHP Time Limit:           300
    PHP Max Input Vars:       3000
    
    WP_DEBUG:                 Disabled
    
    WP Table Prefix:          Length: 3 Status: Acceptable
    
    Show On Front:            posts
    Page On Front:             (#0)
    Page For Posts:            (#0)
    
    WP Remote Post:           wp_remote_post() works
    
    Session:                  Disabled
    Session Name:             PHPSESSID
    Cookie Path:              /
    Save Path:                /tmp/
    Use Cookies:              On
    Use Only Cookies:         On
    
    DISPLAY ERRORS:           N/A
    FSOCKOPEN:                Your server supports fsockopen.
    cURL:                     Your server supports cURL.
    SOAP Client:              Your server has the SOAP Client enabled.
    SUHOSIN:                  Your server has SUHOSIN installed.
    
    TEMPLATES:
    
    ACTIVE PLUGINS:
    
    Akismet: 2.5.9
    All In One SEO Pack: 2.1.2
    bbPress: 2.5.3
    Comment Reply Notification: 1.4
    Contact Form 7: 3.6
    Easy Digital Downloads: 1.9.4
    EDD PPC addon: 0.9
    Google Analytics for WordPress: 4.3.3
    Hey It's Flickr!: 1.0
    I Make Plugins: 1.2.2
    Post Pay Counter: 2.0.7
    Post Pay Counter PRO: 2.0
    Posts To Do List: 0.9.3
    Rel nofollow: 1.0
    SEO Friendly Images: 2.7.6
    Tweet, Like, Google +1 and Share: 1.7.4
    WordPress SEO: 1.4.23
    wp-jquery-lightbox: 1.4.5
    WP Code Highlight: 1.2.8
    WP No Category Base: 1.1.1
    WP Page Numbers: 0.5
    ### End System Info ###

    [Moderator Note: Please post log files between backticks or use the code button.]

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Thanks. Could you now paste a valid download link for me?

    Thread Starter Stefano

    (@ste_95)

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Who’s your host?

    Thread Starter Stefano

    (@ste_95)

    It’s http://www.netsons.com. If you need admin access to the blog, there’s no problem for me.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Which hosting plan do you have with them?

    Thread Starter Stefano

    (@ste_95)

    It’s just a simple web host with a domain and MySQL, I think That’s all…

    Plugin Contributor Pippin Williamson

    (@mordauk)

    There’s more to it than that 🙂

    PHP version,
    PHP configuration,
    Possible caching mechanisms such as Varnish or Memcached
    MYSQL version,
    etc.

    Can you tell me the hosting plan you have with them? That might help me diagnose the issue better.

    Thread Starter Stefano

    (@ste_95)

    I have set up a phpinfo page for you: http://thecrowned.org/info.php 🙂

    I am hosted under a shared plan (http://www.netsons.com/hosting.php, but I fear they don’t have an english page. Anyway, of the three big horizontal boxes, it’s the first on the left). If it may be of any use to you, there a couple of things that come to my mind. I have a plugin who provides file exportation, which works, and also acts as PayPal IPN listener. So header-based download and homepage custom get parameters are working 🙂

    Hope this helps you.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Well I don’t see any known conflicts with your config.

    Can you show me what’s in your .htaccess file?

    Thread Starter Stefano

    (@ste_95)

    Here it is!

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    Plugin Contributor Pippin Williamson

    (@mordauk)

    Ok next thing to try. Deactivate all other plugins and switch to the default Twenty Twelve theme. Does doing that make the links work?

    Thread Starter Stefano

    (@ste_95)

    That is really something I should have tried in the first place: deactivating all other plugins, I get to download the file. Guess I’ll just reactivate them one by one and see which one is causing the issue! Thanks!

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Let me know if you find which plugin it was!

Viewing 15 replies - 1 through 15 (of 17 total)
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