• Resolved tamritz

    (@tamritz)


    Hi. I am running BadgeOS 1.4.2. I am using nominations for some of the badges in our learning community. I found that once a nomination is made, then approved with a comment, the nomination appears to that same user with two nominations forms, one showing the comment and approval with a form to nominate again and another nomination form on top of that one. This will confuse users — wondering if you are aware of this glitch and if there is a fix?

    The site is private, so I cannot give a link. I can send a screenshot of what I am talking about if you DM me sarah [at] tamritz [dot] org.

    Best,
    Sarah

    https://wordpress.org/plugins/badgeos/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Michael Beckwith

    (@tw2113)

    The BenchPresser

    Just to be certain, before requesting any screenshots, are you sure that this is two nomination forms? or is it a nomination form + just a standard WordPress comment form? It is possible that comment forms show up since achievements are post types to WordPress.

    Thread Starter tamritz

    (@tamritz)

    Yep, I am certain. There is a dropdown menu listing users to nominate in duplicate. AND, not only does this appear on the original user who made the nomination, but now on the general nomination page for the achievement, the form appears in duplicate.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    Could you send screenshots of each part to michael@webdevstudios.com for me? It’ll help me visualize.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    What settings are you using for your nomination form? Are you using the shortcode for a specific page to display it? What settings do you have for the achievement available by nomination?

    Hopefully I can recreate and then debug.

    Thread Starter tamritz

    (@tamritz)

    Hi.

    After more investigating, I learned that this duplicate thing appears to occur only when there is a comment added on the backend (dashboard) when approving the nomination.

    Short Code: [badgeos_nomination achievement_id=808]

    Settings: Just achieve by nomination, can earn only 1 time; 15 points

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    Hmm, very curious situation, and one that will help me narrow down where I look as well. Thanks for keeping me uptodate with what’s going on and how it’s reproduceable.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    Having trouble recreating this, sadly. Do you have any BadgeOS plugins installed other than the core plugin and the community addon?

    Thread Starter tamritz

    (@tamritz)

    I am using the Leaderboard and the Reports plugin, as well as the Sensei Add-on. As far as I can tell, what is creating the duplicate form is when the administrator is logged in and making a comment (on the dashboard view) before approving the badge.

    Sorry for delayed response!
    Sarah

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    Still having trouble recreating even with those addons activated. Is there any chance I could get peek in from the admin side to see if I can find anything?

    Thread Starter tamritz

    (@tamritz)

    Sorry — pretty reluctant to do that at this point, because I am running classes right now. I will not conclude the classes until the end of August.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    I can definitely understand that. I wouldn’t do anything except look. No saving of anything or purposely editing anything. If you’re reluctant even with that promise, then I’ll just see if I can recreate on my own. I just honestly wonder if it’s a specific site case.

    Thread Starter tamritz

    (@tamritz)

    Hi. I am happy to let you take a look after the courses conclude, around August 30th. There are too many new things I am tinkering with, and I am literally holding my breath until then. Thanks for understanding.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    Let us know. 🙂

    Thread Starter tamritz

    (@tamritz)

    Absolutely!

Viewing 14 replies - 1 through 14 (of 14 total)
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