Dot5 Hosting – Anyone else get WP working here?

I recently opened an account at Dot5 Hosting, but I can’t seem to get WordPress to see the MySQL database I created (via vDeck and myphpadmin). Last night, via online chat, one of the techs told me that Dot5 does support WordPress. I broke down and called this morning for some more help and the tech told me that it isn’t going to work because their servers won’t allow remote access to the MySQL database. Does WP require remote access?

Has anyone else out there gotten WP up and running at Dot5?