580 Split
Member
Posted 9 months ago #
Our domain expired and was renewed. Will it automatically link to our WordPress blog again? I cannot even access the blog at all, and 580split.com is still not working. I was not sure if it was automatic after a little while or if I needed to do anything through WordPress. Though I can't access the blog to do so! Help would be appreciated!
Was the hosting and domain with the same company? And if so, did your hosting plan expire also? If not, can you actually login to the FTP and confirm the wordpress files are still there? If you can login to your hosting's control panel, there should be a link to your website on the hosting companies server, where you can confirm all is working before the domain name is relinked to your website.
If anything, it may take a few hours (up to 24hrs) for the DNS to resolve your domain name again.
580 Split
Member
Posted 9 months ago #
Thanks but no I can't access anything. I do get sent emails with wordpress backup files, though I have no clue what to do with these either. Staff for our journal changes every year and there's no info on how to fix this...
It looks likely that your hosting company may have sent you a copy of your wordpress installation and shutdown your previous account, which expired. Looks like you'll have to (find someone) reinstall it all again to get it up and running.
I don't think this is a problem with WordPress per se. Good luck.
580 Split
Member
Posted 9 months ago #
Just found out we are hosted through ez webhost ing.com. maybe I will find some answers there...Thank you for your suggestions!
You can definitely inquire, and they should be pretty helpful, they may even help you get back up and running by importing the database for you.
You're welcome. Good luck!