Doesn't do what they say it does

  • gvwriter

    (@gvwriter)


    9 years, 8 months ago

    I purchased the developer version to get access to, what they say, are several cool features. Well, none of them worked.

    Also, no support. I emailed twice and got zero response.

    We’ll see how the refund request goes.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Thomas Griffin

    (@griffinjt)

    9 years, 8 months ago

    We have cleared our support queue – maybe your email got lost in spam? I would be happy to assist you. Our refund queue is also clear, so I’m not sure what the issue might be here. Sorry for any troubles!

    Thread Starter gvwriter

    (@gvwriter)

    9 years, 8 months ago

    I just resent the refund request to [ email redacted ]

    Thread Starter gvwriter

    (@gvwriter)

    9 years, 8 months ago

    Thank you for the prompt refunding of my money. Sorry this didn’t work out for me. It looked promising. Good luck.

    Plugin Author Thomas Griffin

    (@griffinjt)

    9 years, 8 months ago

    I’m looking at our email system and it appears your email still has not come through. Could you try sending it to thomas at thomasgriffinmedia dot com?

    Also, if this experience has made things any better, maybe a one-star could be changed to something better? 🙂

    Plugin Author Thomas Griffin

    (@griffinjt)

    9 years, 8 months ago

    Thanks for the well wishes. Would you kindly consider changing your rating if your experience has been good with the refund? Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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