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[resolved] Does Refunding Prevent Downloads of Purchased Material? (5 posts)

  1. JourneymanGM
    Member
    Posted 9 months ago #

    I recently refunded a payment. However, I can't find any documentation about whether or not this prevents a user from downloading the material that they originally purchased before the refund. I want for the refunded user to no longer be able to download the material they purchased for that transaction, but not delete the user account. Is this how it behaves or do I have to do something to make this happen?

    http://wordpress.org/plugins/easy-digital-downloads/

  2. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 9 months ago #

    Yes it does. Download links only work if the payment status is set to "complete".

  3. JourneymanGM
    Member
    Posted 9 months ago #

    Thanks for letting me know! Perhaps the meaning of each status could be included in the site documentation so that others could benefit from this? Right now there is nothing at all about refunds.

  4. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 9 months ago #

    Yes, I need to update the documentation to explain that.

  5. JourneymanGM
    Member
    Posted 9 months ago #

    Great, thanks!

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