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Simple Staff List
[resolved] Does not display photos (28 posts)

  1. bazzler
    Member
    Posted 11 months ago #

    Hi. I am not a very sharp wordpress user, but I managed to much sucess install the plugin and get everything fixed. Except that the photos does not display (everything else does). When I go into the photo gallery I can upload the correct picture, however, when I click "set feature image" it doesnt bring it "back" to the plugin so to speak. I can do everything but not add photos. I dont understand why it does not work. Can anybody help me? Thanks alot. Best regards
    Martin

    http://wordpress.org/extend/plugins/simple-staff-list/

  2. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    I'm having the same problem. I intend to use this great plugin for a listing of members (120 members) and have already fallen in love with it. I was able to add two more fields to the members and was just about to take it into operation when I discovered that in face I'm unable to attach an image to a staff member.

  3. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    Can you both post a link to the website you're having an issue with?

  4. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    Hi hi
    The website is located at http://www.iceatca.com/handbok but the site has a restriced access. I just sent you an e-mail with a password for the site.

    Rgds

  5. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    Thanks for setting up a user for me, however I'm unable to see where you're using my plugin. It looks like you're using another plugin to display the members on "http://www.iceatca.com/handbok/felagar-fif/" and when I get into the back-end of the site, I can't see my plugin in the admin menu. I'm assuming it's because of the permission level on my user. So, unfortunately, I'm unable to help with my account set the way it is.

    Thanks!

  6. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    Hi hi
    I am using your plugin on a test page, http://www.iceatca.com/handbok/felagaskra/. The three members were set up a while ago (last fall I think) but when I tried to insert Sif Aradóttir few days ago I was unable to upload her picture.

    The plugin I'm currently using is called Members list. It works but won't allow me any Icelandic letters and is very fragile (crashes often). I'd much rather prefer your plugin.

    Active plugins can be found here: http://www.iceatca.com/handbok/plugins/

  7. BeccaFWCS
    Member
    Posted 11 months ago #

    I am having the same issue. Granted, I am completely new to wordpress. If you could help me figure out why the photos don't load that would be much appreciated. That, and the only other bug I can't seem to figure out is why I can make groups, and the groups show there are staff added to them, but I can't seem to get the groups to display separately apart from one big list of everyone.

    Webstie is:
    http://willamettechristianschool.net/?staff-member-group=administrative-staff

  8. BeccaFWCS
    Member
    Posted 11 months ago #

    Reading through several forums I was able to figure out the groups! However I still cannot even add a photo in the editor. HELP! :)

    willamettechristianschool.net

  9. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    Could you both try using the plugin with the default 2012 theme and see if you still have the problem? I'm thinking that this could be theme related.

    @gudmundurkarl Again, I think this could be theme related especially since, at one point, Simple Staff List functioned correctly. Did you update/edit your theme after installing my plugin and before trying to add this latest member?

    @BeccaFWCS It also looks like your theme is wrapping some of the output from Simple Staff List in a <code> tag. As far as the groups go, make sure you're using [simple-staff-list group="Administrative Staff"] where you'd like to display that group. I'm assuming from your link above that you have a staff group named "Administrative Staff."

  10. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    I activated the Twenty Twelve theme and then I was able to upload pictures to the Simple Staff List plugin.

    I am using a theme called Sterling which I purchased from themeforest.com.

    Does the problem lay with a namesystem or what? Is it possible that Sterling and Simple Staff List are using a same function or same name?

  11. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    If it was using the same function name it would cause the WordPress WSOD (white screen of death) fatal error, I believe.

    It looks like the problem lies with the theme, then. Are you able to save featured images for regular posts with your theme enabled? If not, I would reach out to the theme developer and let them know their theme has a problem with featured images.

  12. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    I am able to save featured image for all post types except for simple staff list. Those include custom post types from other plugins not causing any conflicts.

  13. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    I'll see if I can get a copy of that theme and see if I can figure out where the conflict is happening.

  14. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    Absolutely brilliant :)

    As you know I aldready had three staff members with pictures working fine.

    1. I open a staff member that aldready has a picture attached.
    2. I remove the picture but do not update the post
    3. Now I am able to attach a new picture to the post.

    But If I updated the post after removing a picture I was unable to attach a new one again.

  15. BeccaFWCS
    Member
    Posted 11 months ago #

    Brett, pictures load just fine in the 2012 theme. I have not been able to load staff pictures to the theme I am using however. All other posts and pictures work fine except the simple staff list, thus far. The theme I am using is complexity from themeforest.

  16. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    I'm getting a copy of Sterling from the theme developer for testing.

    @Becca: Once I figure out what is going on with the Sterling theme, I'm almost positive it will be the same conflict with your theme.

  17. BeccaFWCS
    Member
    Posted 11 months ago #

    Thanks for helping us figure it out! It's the best looking staff list plugin option I've seen so if we can make it work to it's full capacity that would be awesome!

  18. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    I believe I've figured it out...will be pushing out a fix today.

    With the Sterling theme, it was that the theme was declaring theme support for post-thumbnails, but only for posts: add_theme_support('post-thumbnails', array( 'post' ));

    And the plugin is simply checking for whether or not the theme supported post thumbnails. I'll be updating the plugin to add theme support for post-thumbnails specifically for the 'staff-member' custom post type which should fix the issues.

  19. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    Hi hi
    Thank you for your effort (and a great plugin). Unfortunately the image problem still exists in version 1.15.

    I even tried setting the Sterling theme and the plugin up on a separate server and not working. I also tried disabling all other plugins with no results :(

  20. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    I'm testing SSLP v1.15 and Sterling v2.1.4 and I am able to set new featured images for staff members without issue.

    Make sure you have WP_DEBUG set to false in your wp-config.php file. There's something funky going on with WP_DEBUG and this theme. I've found that if I have WP_DEBUG set to true in wp-config.php, then no images in my media library even show up when setting a featured image OR adding an image to a post.

  21. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    WP_DEBUG was not present in the wp-config.php file making it default false. I however set it to false but no difference: I am still unable to set the image.

    When I get the change I am going to remove SSLP and manually delete all entries from the MySQL database, then set up the plugin again. See if that does anything for me :)

  22. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    Ok, well let me know if completely removing and reinstalling SSLP works for you. I've been in touch with the theme devs and alerted them to the WP_DEBUG bug.

  23. BeccaFWCS
    Member
    Posted 11 months ago #

    I installed the update, and set the WP_DEBUG to false, and still could not load the pictures through my theme. HOWEVER, I found that the picture I loaded while my theme was set to 2012 was showing still when I switched my theme back to complexity. So I am just going to load the staff pictures through the 2012 theme. That seems to troubleshoot the issue fine for now.

    Thanks!

  24. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    I deleted the plugin and all database entries and still the same results. I even set up a fresh wordpress installation on a seperate web server where I set up Sterling and Simple Staff List plugin and got the same result.
    I sent you an access information via e-mail.

  25. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    Yeah, I think in both of your cases, you may need to reach out to the respective theme developers to resolve the issue. Especially since my plugin functions correctly with the default TwentyTwelve theme.

    @Guðmundur Karl Einarsson: I still can't duplicate the way your theme is behaving on my installation. I was able to login to your test environment and see the behavior but am unable to debug what's going on.

    I'm sorry I can't help more right now.

  26. Guðmundur Karl Einarsson
    Member
    Posted 11 months ago #

    Hi hi
    I thank you for your support, it has been outstanding, even if we have not been able to figure out the problem.

    Please keep the issue in mind. Maybe you'll dream the ultimate solution one day :)

    Best regards
    Guðmundur Karl

  27. Brett Shumaker
    Member
    Plugin Author

    Posted 11 months ago #

    No problem...I'll definitely keep thinking about why this is happening, though.

  28. bluebomberc
    Member
    Posted 9 months ago #

    I am using the Rescue theme at http://www.conwayanimalwelfare.org and seem to be having the same issue as BeccaFWCS. I, as well, was able to bypass the problem by loading the featured image while in Twenty-Twelve theme and then revert back to the custom theme. The image remains and displays, albeit less than desirably, but remains nonetheless.

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