WordPress.org

Ready to get started?Download WordPress

Forums

Clean Retina
[resolved] Do Not Have Permission (3 posts)

  1. iamrwood
    Member
    Posted 1 year ago #

    I have installed Retina Clean theme and am trying to update the header image and/or background image and keep getting the error:
    "You do not have sufficient permissions to access this page."
    I have already changed the permissions on nearly ALL of the WP related files/folders on the server to 777 and am still receiving this error?

  2. robin90
    Member
    Posted 1 year ago #

    Hi iamrwood,

    That shouldn't be a problem with our theme. Does this happen with our theme only. Try to switch the theme and check if the problem still persists.

    Regards,
    Team Horse

  3. iamrwood
    Member
    Posted 1 year ago #

    Hi,

    I initially had the issue with another theme, but went through the documentation and found that the permissions needed to be changed on the folders containing the themes. I made these changes and the issue went away (with all the other themes) Most recently I installed this theme and now the issue has arisen again.. but note: ONLY when I am attempting to change the header or the background image. Otherwise I have no issues and no permissions problems...?

    By the way, thanks for the quick response... it is much appreciated,
    Rene

Topic Closed

This topic has been closed to new replies.

About this Theme

About this Topic