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WooCommerce - excelling eCommerce
[closed] Display different prices for logged in users (25 posts)

  1. Phil
    Member
    Posted 1 year ago #

    Hi,

    I have an e-commerce website that needs to display different prices for logged out (retail) and logged in (wholesale) customers.

    Is it possible or is there an extension that allows me to do that?

    I looked into Dynamic Pricing and the Ignite Wholesale Pricing extensions, but these seem to only apply wholesale discounts once products are in the shopping cart.

    I need the discounted prices to be displayed on the product page directly without the users seeing the full price.

    Many thanks for your help!

    Phil

    http://wordpress.org/extend/plugins/woocommerce/

  2. diesel43
    Member
    Posted 1 year ago #

    any news on this

  3. Phil
    Member
    Posted 1 year ago #

    Hi,

    there was no update for the plugin, but I've managed to hack it with a few amendments to functions.

    If you'd like to know more, email me on [ redacted, support is offered via the forum and not email ]

    Happy to share the hack ...

    cheers,

    Phil

  4. jameskoster
    Member
    Plugin Author

    Posted 1 year ago #

    Hey,

    Just to confirm, Dynamic Pricing would handle this.

  5. Phil
    Member
    Posted 1 year ago #

    you mean the ignite woo plugin?

    If so, can you show me a working version of that? I bought the plugin and couldn't get it to work and the support wasn't great ...

    cheers,

    Phil

  6. diesel43
    Member
    Posted 1 year ago #

    James,
    I need the discounted prices to be displayed on the product page not /the cart..with retail prices showing before they loginfor 4 different types of user roles...Can't see how??

    Regards Peter

  7. Phil
    Member
    Posted 1 year ago #

    yes, that was exactly the problem I had ... hacked it using meta data and price display for signed in wholesale users ...

    It's not the most sexy way, but works ... would love to see plug in support for that!

    Happy to share my solution so you can use it ... it's quite simple really ...

  8. diesel43
    Member
    Posted 1 year ago #

    Think the plugin needs redoing as to yet no plugin shows different user roles for different priced and with a normal retail price intailed.

  9. diesel43
    Member
    Posted 1 year ago #

    Thanks Phil for help, but really need a expert on this to do this for me...etc..

  10. lizkline91
    Member
    Posted 1 year ago #

    I am also having the same issue. I actually can't even figure out how to use either of these plugins and would appreciate any kind of help with it since both woocommerce and ignite have terrible customer service.

  11. IgniteWoo
    Member
    Posted 1 year ago #

    If you're looking for tech support from us at IgniteWoo.com then you only get a response if you have a valid license key. That's what the key is for: Support. The key means you supported us and we will support you.

  12. rehudnall
    Member
    Posted 1 year ago #

    @IgniteWoo.com Team - I understand what you are saying but you fail to answer the question. Can your plugin do the requested

    I have an e-commerce website that needs to display different prices for logged out (retail) and logged in (wholesale) customers.

    If it can then I will purchase your plugin.

    Thanks,
    Stewart

  13. IgniteWoo
    Member
    Posted 1 year ago #

    @rehudnall - Yes, this is explained in terms of how it works in the product description. Let us know if you have any more questions.

    Also note: The WP forums is not the way to get in touch with us. We rarely visit here. We provide direct support via email, our Contact page, and by phone. Please use one of those.

  14. petriknz
    Member
    Posted 1 year ago #

    If you're looking for tech support from us at IgniteWoo.com then you only get a response if you have a valid license key. That's what the key is for: Support. The key means you supported us and we will support you.

    Would be nice if this was correct. Still waiting to hear back from two weeks ago. Using the support forum, with the said key. No reply.

  15. Doug Smith
    Member
    Posted 11 months ago #

    Also beware of IgniteWoo because their plugins are not GPL licensed as is required by the WordPress GPL license. They don't tell you this up front. I only found out after viewing the restrictive license text in the plugin after purchase and they refused a refund on that basis.

  16. IgniteWoo
    Member
    Posted 11 months ago #

    @Doug: Our PHP is open source. JS and/or CSS may or may not be GPL. Depends on the plugin.

    @Petrik: You wrote to us with details of what you're trying to accomplish, however you didn't write anything about problems you're encountering. Feel free to update your support ticket any time.

  17. Doug Smith
    Member
    Posted 11 months ago #

    I purchased the WooCommerce Packing Slips plugin and have a valid license. I just logged into my account and downloaded a fresh copy, which is version 2.3. Here is the statement from inside the plugin file:

    Copyright (c) 2012 - IgniteWoo.com - ALL RIGHTS RESERVED

    This is NOT open source software.

    You must purchase a copy of this software for each site that you use it on

  18. jehosophat
    Member
    Posted 11 months ago #

    @Doug,
    Notwithstanding @ignitewoo's innaccuracy regarding the WooCommerce Packing Slips php license, do you expect that all purchased software be GPL?

  19. Doug Smith
    Member
    Posted 11 months ago #

    Not at all. However, I do expect WordPress plugins to abide by the GPL, in compliance with WordPress' GPL license. I simply choose to only support 100% GPL-compatible plugins and avoid those who do not fully embrace passing along the freedoms they've been given with WordPress.

    If IgniteWoo wants to try to play the split license line between php parts being GPL but the js and css not GPL, then that is their prerogative. But they should state their terms up front before purchase. The expectation when purchasing a WordPress plugin is that it has a normative WordPress license, unless stated otherwise.

    The thread started with a comparison of two plugins. One has a restrictive license and I say run the other way on that basis.

  20. IgniteWoo
    Member
    Posted 11 months ago #

    @Doug - it's old verbiage created by a former developer. We'll update the text next time we do a release on that plugin.

    That said, we're not trying to "play" anything. We're free to license JS and CSS any way we see fit and this in no way violates GPL. Even so, we're not heavy handed about those who choose not to respect it. Lets not get into a GPL debate as that only runs in circles about personal philosophies. If you don't like our code or our licenses write your own code, or pay someone to do it for you. Simple enough.

    Meanwhile if you need support contact us. We're here 7 days a week.

  21. Doug Smith
    Member
    Posted 11 months ago #

    I've been careful to keep it practical and not get into GPL philosophies here. In fact, I'm pretty much agreeing with you: 1. It is perfectly legal to split license. Such plugins are not allowed in the WordPress.org repository but that doesn't affect you selling them on your site. 2. As you said, I can choose not to support that and go elsewhere, which I have and explained why.

    My issue, and the practical part most germane to this discussion of choosing between plugins is that you have a strict no-refund policy but don't state your license before purchase. I'm simply adding that data point for those making a decision.

  22. IgniteWoo
    Member
    Posted 11 months ago #

    @Doug: The refund policy is unfortunate but necessary because some people out there can't behave respectfully. They buy a plugin and 5 minutes later demand a refund saying it doesn't work - which is total nonsense. So after tolerating that a number of times we changed the policy.

    As for split licensing, if I remember right only a few of our plugins have that. The others are straight GPL.

    Note that anyone can contact us to inquire at any time - and we field lots of inquiries every day.

    On a related note, we will be releasing our first free plugin this month, and it will be Affero GPL code. This means you can do what you want with the code - but, if anyone asks you for the code including your mods you must give it all to them. That takes GPL to a new level and folks that want to take a firm stance behind GPL will have to do exactly that. No wavering and no taking GPL code, customizing it, and not sharing it back with others.

  23. SpecialistUK
    Member
    Posted 11 months ago #

    "The refund policy is unfortunate but necessary because some people out there can't behave respectfully. They buy a plugin and 5 minutes later demand a refund saying it doesn't work - which is total nonsense."

    The IgniteWoo site has great sales copy but no demos and no documentation until you purchase. I asked for info pre-sale and got none but took a gamble based on the sales copy and purchased a 5 license for Store Manager Pro only to find that order export to CSV did not include customer names and addresses.... something I would think was pretty basic.

    That took only 5 minutes to discover, including reading the documentation which only said there was nothing to configure! To say that spotting something blindingly obvious within 5 minutes is utter nonsense is utter nonsense in itself.

    No response from support, and to add insult ti injury the purchased 5 x license shows as only 2 in their admin.

    Really disappointed and considering CC chargeback due to lack of response and unfit for purpose.

    I've donated to a number of free plugins, and bought others over the past 5 years working with WordPress, but my experience so far with IgniteWoo is the worst I have ever come across by several miles.

    At least when a plugin is in the WordPress Repository it is possible to leave feedback for it - even if it has a paid version.

  24. esmi
    Forum Moderator
    Posted 11 months ago #

    These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any questions about commercial products.

  25. IgniteWoo
    Member
    Posted 11 months ago #

    @esmi: Feel free to delete this thread.

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