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[resolved] Display Blank Pages, Even for the Control Panel (5 posts)

  1. myaleigh
    Member
    Posted 4 years ago #

    I'm not sure how but a client of mine's WordPress website is completely blank including the site/wp-admin pages. I'm not exactly sure when this happened, they notified me yesterday.

    At first, I thought perhaps someone changed a setting in the database but I checked and everything appears to be as it should. To my knowledge, they haven't upgraded to the last release so I'm at a lost as to what's happen.

    Anyone have a suggestion as to what I should check?

  2. Shane G.
    Member
    Posted 4 years ago #

    Hi,

    Check with these options:

    - Upgrade your wordpress to the latest version
    - Disable all the plugins and enable it one be one to find out the culprited one.
    - Change your theme to default in order to rules out theme level issue.
    - Remove all unwanted code from htaccess

    Thanks,

    Shane G.

  3. myaleigh
    Member
    Posted 4 years ago #

    Thanks Shane. My problem though is I can't access any of the pages to do the first three you suggested. When I attempted to upgrade all I received was a blank page when I went to wp-admin/upgrade.php.

    Any other ideas? At this point, I'm wondering if it's even a WordPress issue. Their hosted on a Windows server.

  4. Shane G.
    Member
    Posted 4 years ago #

    Hi,

    You can upgrade wordpress manually. Also disable plugins with the help of FTP to yor wordpress blog directory and rename the plugins directory.

    Thanks,

    Shane G.

  5. myaleigh
    Member
    Posted 4 years ago #

    Already tried the manual upgrade and still received a blank page so I'm contacting the host today to see if it's something on their end. Thanks for the responses Shane.

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