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[resolved] Disappering variations after product update (3 posts)

  1. otake
    Member
    Posted 1 year ago #

    Store URL: bearandthelighthouse.com
    WordPress version: 3.5.1
    WP e-Commerce version:3.8.9.5

    I create a product and add few color variations. Everything works fine.
    But then I want to change a description for the product, and after
    I press "Update" on product page, all variations disappear, making me add them all over again.

    How can I fix this?

    http://wordpress.org/extend/plugins/wp-e-commerce/

  2. Mihai
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,
    I saw the same issue on someone that could not save shipping prices for individual products.
    It was caused by another plugin.
    Try disabling all your plugins besides WPEC and try to update the product. If it works enable 1 plugin and try again.
    Do that with all your plugins until you notice which plugin causes the issue.

    Regards

  3. otake
    Member
    Posted 1 year ago #

    Thanks for the reply.
    Turns out that WPEC Custom fields plugin was causing the issue.
    And I just realised that new versions of WP ecommerce have custom meta in advanced product settings, so I don't need that custom field plugin anymore.

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