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FireStorm Professional Real Estate Plugin
[resolved] Detail Listings suddenly not shown (14 posts)

  1. adoII
    Member
    Posted 10 months ago #

    Hi,

    my REal Estate Plugin was working perfectly today but suddenly it displays all the listings but if I click on "View Listing" I get an empty page saying: "This is somewhat embarrassing, isn’t it?" .

    I made sure permalinks are still enabled and mod rewrite. I also Checked my .htaccess for the Permalinks modifications.

    I also disabled all plugins but the Real estate plugin. The error persists.

    Does anybody have an idea what i can do to resolve the problem ?

    We can see the problem if we click on a listing here

    http://wordpress.org/plugins/fs-real-estate-plugin/

  2. FireStorm Plugins
    Member
    Plugin Author

    Posted 10 months ago #

    Please try deactivating and reactivating the plugin. If this does not resolve the issue, go to WordPress Dashboard -> Settings -> Permalinks and click "Save Changes." This should fix the issue.

    Let me know if it doesn't.

    Wes

  3. adoII
    Member
    Posted 10 months ago #

    Hi,

    I tried both and it does not help

    Shall I p.m. you the admin pw ??

    Any other idea ?

  4. FireStorm Plugins
    Member
    Plugin Author

    Posted 10 months ago #

    Hello, please submit a ticket on our website with your login details and i will take a look - http://www.firestormplugins.com/

  5. adoII
    Member
    Posted 10 months ago #

    Hi,
    I submitted the ticket but could not wait and tried all combinations of deactivating and activating plugin, of changing permalinks in wordpress , creating an Listing page with settings-tools, setting the listings page in configuration to whatever page had a [fsrep-listings] tag in it and suddenly I could again click on single listings and view them again.
    Then I closed the support ticket without knowing what happened.

    However, later I added 2 pages with filters and now I have the same problem, I cannot view listing details!

    Even if i click on view in "Manage Listings" I cannot view the detailed listing.

    I am afraid if I open a support Ticket again nothing will happen:-(

    Cant somebody tell me the logic behind the permalinks and the listing view ? I created exactly 1 page with [fsrep-listing] content in it. Then in Settings i pointed the Listings Page to this page.

    Afterwards I created some filters on other pages and used them like [fsrep-filter-1]. Everythink works great except the detail view of a listing.

    Also I verified that wordpress permalink changes set up a new htaccess in my web-root which is used.

  6. FireStorm Plugins
    Member
    Plugin Author

    Posted 10 months ago #

    The best way for me to troubleshoot this issue is to view the backend settings of the plugin. If you can please submit a ticket with your login details, I can take a look.

  7. ScrltOTara
    Member
    Posted 9 months ago #

    I am having the exact same issue, did you ever get a fix?

  8. FireStorm Plugins
    Member
    Plugin Author

    Posted 9 months ago #

    Hello, please update to todays version and it should fix the issue for you.

  9. IntrigueMedia
    Member
    Posted 9 months ago #

    Hello, we are having the same problem. I have done the most recent update and the problem hasn't been fixed on our end. Is there anything else you can recommend? Thanks for your help.

  10. FireStorm Plugins
    Member
    Plugin Author

    Posted 9 months ago #

    Hello, please submit a support ticket on our website (www.firestormplugins.com) and provide temporary login information so I can login and take a look.

  11. kathrynw
    Member
    Posted 9 months ago #

    We had this problem too but despite Firestorm login in and looking at it in the end we had to set up a new website from scratch. I've updated the plug in today on the old site to see if it has resolved the issues but unfortunately not.

  12. FireStorm Plugins
    Member
    Plugin Author

    Posted 9 months ago #

    There are three ways you can try to fix this issue.
    1) Go to Settings -> Permalinks and click "Save Changes"
    2) Go to Real Estate -> Settings -> General (on version 2.7.9), verify the Listing Page setting is set to the correct page and then click "Update"
    3) Update the Listing page in the Pages -> All Pages section.

    These usually work however there have been a couple sites that this did not work. Check to see you don't have any pages called "Listings" in your Page Trash or any other real estate plugins installed.

  13. dj_hiking
    Member
    Posted 9 months ago #

    Doesn't work. I have tried all 3 suggestions above and I still get "Sorry
    The page or document you are looking for doesn't seem to exist."

    I have tried it with other themes and turned off all plugins. I have uninstalled and reinstalled the plugin. Not sure what else I can do.

    I have submitted at least five support tickets regarding this and have heard nothing back.

    http://vegasgolftrip.com/our-properties/

  14. FireStorm Plugins
    Member
    Plugin Author

    Posted 7 months ago #

    Hello, please upgrade to the latest version as it should resolve this issue for you.

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