WordPress.org

1. dfrishberg
   Member
   Posted 7 months ago #

   Hi, I am at a very frustrating dead end. I errantly installed a plugin last week that redirects the wp-admin page to a "Page not found" on the front end of the site.

   http://www.theunboxing.com/wp-admin

   redirects to

   http://www.theunboxing.com/login/?redirect_to=http%3A%2F%2Fwww.theunboxing.com%2Fwp-admin%2F&reauth=1

   I understand that you need to go into a file directory to delete the plugin that is causing this redirect loop. Well, my issue is, this site was built by a separate party who created the site, sent the admin login info, and that's it. I don't know how to access the server, they no longer have the information and cannot help me. So I have been unable to connect to the file directories through FTP.

   My question is, is there another way to fix this problem besides going into the file directory? I just want to be able to login to my site.

2. Big Bagel
   Member
   Posted 7 months ago #

   It looks like wp-login.php still works:

   http://www.theunboxing.com/wp-login.php

   Does it redirect once you log in? Having access to at least FTP is fairly important. The person who created the site doesn't even know what hosting company he's using? How are you able to pay for the hosting?

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