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UpdraftPlus Backup and Restoration for WordPress
[resolved] Debug full backup (7 posts)

  1. netalexpg
    Member
    Posted 5 months ago #

    Tried debug full backup and site is completely locked. How do I abort?

    https://wordpress.org/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 5 months ago #

    Hi,

    That can only be your web hosting company having some kind of setup which restricts access if you go over their resource limits. (And their resource limits must be low enough that they don't allow you to back up) - so, you'll need to ask them.

    David

  3. netalexpg
    Member
    Posted 5 months ago #

    ok thanks

  4. netalexpg
    Member
    Posted 5 months ago #

    Well what exactly do I say to them, to explain what i've done, thanks?

  5. netalexpg
    Member
    Posted 5 months ago #

    Well seems to be up now. Thanks anyway.

  6. David Anderson
    Member
    Plugin Author

    Posted 5 months ago #

    Ask them what resource limits are on your hosting, and say that attempting a backup appeared to trigger them.

    It's also possible they have no resource limits, and it was just that the server you're on is very slow/overloaded, and one more backup job was enough to tip it over the edge.

    David

  7. netalexpg
    Member
    Posted 5 months ago #

    Thanks, I'll look into it.

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