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1. geberxt
   Member
   Posted 2 months ago #
   

   I deactivated the plugin because the site was loading slow--this was to see if the site would run better. Now I cannot login with the same credentials I logged in with a few hours ago. The author of the site is making daily posts for a special feature so I need a response today please. Thanks.

   http://wordpress.org/extend/plugins/better-wp-security/

2. Handoko
   Member
   Posted 2 months ago #
   

   Have you now able to login?

   If you still can't login, you perhaps need to try:
   http://wordpress.org/support/topic/plugin-better-wp-security-i-could-not-login-to-my-website-after-activating-hide-my-backend

3. thewhimsicallady
   Member
   Posted 2 months ago #
   

   Please help. I just downloaded this app to my wordpress blog and now I can't even sign in. It is giving me a 500 internal server error. I did do a backup, but I can't get in to reinstall. Someone please help as I don't know what to do and I don't speak technical.

   Could someone please take pity on this dingbat and walk me through the process in English/non tech jargon of how I can fix this. I'm about to cry.

   Thanks

4. Handoko
   Member
   Posted 2 months ago #
   

   First, you need to gain access to login to your backend. It's easy, just follow this steps below:

   1. Login to your cPanel.
   2. Find an item called File Manager, click it.
   3. Browse to your plugin location. Normally it is in wp-content.
   4. Find a folder named ...\plugin\better-wp-security.
   5. Rename the better-wp-security to better-wp-security-disabled.
   6. You should be able to login now.

5. evilmc
   Member
   Posted 2 months ago #
   

   This not works for me. :(

   I rename better-wp-security to better-wp-security-disabled. And wp-admin again show blank page.

   How to delete this plugin. PLEASE HELP! :/

6. Handoko
   Member
   Posted 2 months ago #
   

   Okay, if that first things don't work for you, now you may try this second one.

   The most possible cause for your problem, I thinks is the configurations in your .htaccess file.

   1. Login to your cPanel.
   2. Find an item called File Manager, click it.
   3. Browse to your website location, usually is public_html (on left panel).
   4. Find a file named .htaccess.
   5. Save it on your local computer.
   6. Modify it on your local computer.
   7. Save (upload) it back to your website.

   Warning:
   Before you edit the .htaccess file, please make a backup of the .htaccess file. Improper editing of this file may cause your website totally fail to run.

   What things to modify in .htaccess file?
   You need to examine and edit the .htaccess file, pay attention of the texts between these lines:
   # BEGIN Better WP Security
   # END Better WP Security
   Delete any lines between the #BEGIN and #END WP Security.

7. evilmc
   Member
   Posted 2 months ago #
   

   I change my .htaccess and now like this:

   # BEGIN WordPress
   <IfModule mod_rewrite.c>
   RewriteEngine On
   RewriteBase /
   RewriteRule ^index\.php$ - [L]
   RewriteCond %{REQUEST_FILENAME} !-f
   RewriteCond %{REQUEST_FILENAME} !-d
   RewriteRule . /index.php [L]
   </IfModule>
   
   # END WordPress

   and wp-admin agan don't work and show blank page.

8. Handoko
   Member
   Posted 2 months ago #
   

   Strange. You website should working now. Did you also enable some other plugins? I mean basically this Better WP Security has removed from your website. Some data may still left in your website's database, but it's won't do anything harmful.

   Previously, I told you to rename the folder to better-wp-security-disabled. Now, you may try delete the folder using your File Manager. And let's see if it works.

   This plugin may cause 500 internal error, but only you enable certain features that consume much memory which is not allowed from your webhost.

   So, you may try:
   - Delete the better-wp-security-disabled folder.
   - Contact your webhost, they may able to fix it or at least tell you which plugin causing the error.

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