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Delightful Downloads
[resolved] [ddownload_count (20 posts)

  1. bustel
    Member
    Posted 1 month ago #

    the [ddownload_count id=""] doesn't work anymore...

    https://wordpress.org/plugins/delightful-downloads/

  2. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    This feature has been tested on the development server as fully functional. Please provide more details, including any error message and you support information. If you don't want to post them here you can email them to support[at]delightfulwp.com

    Ashley

  3. bustel
    Member
    Posted 1 month ago #

    In the page I set it to [ddownload_count id="1942"]

    when i check it online, it's just a plain text, the number doesn't show.

    the id number is correct, i have check it...

  4. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    Have you got an example link that I can see?

  5. bustel
    Member
    Posted 1 month ago #

    when I set it to: [ddownload id="1942"] then it's show a button, that's ok but the shortcode [ddownload_count id=""] doesn't work, i don't know why...

  6. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    Do the server error logs show anything in regards to Delightful Downloads?

  7. bustel
    Member
    Posted 1 month ago #

    when I set it with a wildcard %count% then it works, but not with a shortcode... is there a setting for the shortcodes?

  8. bustel
    Member
    Posted 1 month ago #

    no error logs repported, when i set it with a shortcode [ddownload_count id="1942"] it shows just plain text not the numbers of downloads...

  9. bustel
    Member
    Posted 1 month ago #

    I mean, if I place the shortcode, it just shows the code

  10. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    Have you got an example link please?

  11. bustel
    Member
    Posted 1 month ago #

    I think the 'ddownload_cound' shortcode isn't a shortcade at all...

  12. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    It is a registered shortcode. Check the text editor to make sure no formatting has been added in the editor window. Check this screenshot.

  13. bustel
    Member
    Posted 1 month ago #

    I have send an e-mail to you

  14. bustel
    Member
    Posted 1 month ago #

    I work with the bbPress script, I think the shortcode [ddownload_count] it's not supported?

  15. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    I'm not sure. I've never worked with bbPress so not sure of compatibility. The fact the download link works suggests that it should work as both shortcodes are registered in the same way. Sorry I can't be more helpful than that. I'll look at compatibility in a future update.

    Ashley

  16. bustel
    Member
    Posted 1 month ago #

    no problem, thanks for your help!

  17. bustel
    Member
    Posted 1 month ago #

    I have tested with a normal page,

    [ddownload_count id="1942" format="false"]

    it's working on a normal page but not on bbPress :(

  18. bustel
    Member
    Posted 1 month ago #

    Okey, I have a solution for the problem...

    I work with bbPress and an extra script calling: Shortcode whitelist

    the problem is the Shortcode whitelist...

    in the shortcode whitelist you can set a few shortcodes, I set it to:

    ddownload,ddownload_count

    so the shortcodes of ddownload and ddownload_count coult access on bbPress...

    I'm verry sorry for that, it's my fault! With all those scripts... :-)

  19. A5hleyRich
    Member
    Plugin Author

    Posted 1 month ago #

    Awesome no problem. At least we know it works with bbPress. That's one less job for me!

    Ashley

  20. bustel
    Member
    Posted 1 month ago #

    Shortcode Whitelist was the problem... your script and bbPress are working fine... I forgot that I have the shortcode whitelist script installed on my wordpress.

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