WordPress.org

1. dnceaser
   Member
   Posted 4 months ago #

   Hi
   I am receiving a Database Error when trying to access my blog. http://servicewithsarah.com/
   I wanted to update my theme but first I wanted to backup my data. I downloaded the widget Portable phpMyAdmin and activated it. I have done an export which I thought saved my data.
   Now, I can no longer login to the dashboard to makes any changes. It says “Error establishing a database connection”. WordPress is showing I no longer have an account. When you pull up the blog http://servicewithsarah.com/ a blank page is showing. I’m really not sure what to do at this point. I have put in a request with WordPress Support but I have not received a response yet.

   Please help!!!

   Thanks :-)

2. avgjoe
   Member
   Posted 4 months ago #

   Sounds like u wiped the database? Would need to get to your host cpanel and take a look there

3. dnceaser
   Member
   Posted 4 months ago #

   WordPress is hosting my blog. I can not access the cpanel. WP system doesn't even recognize i have a account. I have put in a support request with WP. How long does it usually take for support to respond? Thx

4. esmi
   Theme Diva & Forum Moderator
   Posted 4 months ago #

   WordPress is not hosting your site. It's self-hosted. However, it looks like your site may have been hacked.
   http://codex.wordpress.org/FAQ_My_site_was_hacked
   http://wordpress.org/support/topic/268083#post-1065779
   http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/
   http://ottopress.com/2009/hacked-wordpress-backdoors/

   http://sitecheck.sucuri.net/scanner/

5. dnceaser
   Member
   Posted 3 months ago #

   Thx i found out who was hosting. There were having issues with there server and the entire blogging system when down. But its all fixed now except they lost all of the data!!! Looks like i have to start over again. :-(

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