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1. richlondon
   Member
   Posted 3 months ago #
   

   Hi,
   Can some one please help.
   This is the second time I have tried to upgrade from 3.3.1 to 3.5.

   I am running a multi-site subdomain network on IIS 7.5.

   I am trying to upgrade the wordpress network. The update goes through fine and I can get to the network dashboard and the main site dashboard fine. However I can't get to the dashboard of my sub-sites, I receive a server 500 error.

   Can some advise me please its driving me bananas.

   Thanks

   Rich

2. richlondon
   Member
   Posted 3 months ago #
   

   Is there a way to fix the upgrade? Or will I have to roll back the server?

   Thanks

   Rich

3. Ipstenu (Mika Epstein)
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #
   

   Reinstall the 3.3.1 core files should work.

   An error 500 should leave a log in your php error log. You can read that to debug what actually went wrong.

4. richlondon
   Member
   Posted 3 months ago #
   

   Ah.
   I can't get the log files as the server has been reverted to a previous snapshot.

   I didn't have the hot fix plugin installed before I upgraded, could this be the issue?

   Thanks for replying!

5. Ipstenu (Mika Epstein)
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #
   

   The hotfix won't cause that problem.

6. richlondon
   Member
   Posted 3 months ago #
   

   So, if I rollback to 3.3.1.
   Install the hot fix plugin.
   I should be able to upgrade to 3.5.1?

   Thanks

7. Ipstenu (Mika Epstein)
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #
   

   You don't need the hotfix at all. While I think it's a great plugin, it's not generally needed for most people.

   I would upgrade again, and this time keep an eye on my PHP error log.

8. richlondon
   Member
   Posted 3 months ago #
   

   Hi Ipstenu,

   I upgraded again, and set the php to log any errors.
   the log file can be found here:
   http://www.btl.com/downloads/phplogs.txt

   my wp-config is set to prefix the database table with "wp_"

   any help would be much appreciated.

9. Ipstenu (Mika Epstein)
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #
   

   The upgrade is trying to rebuild all your tables... what on earth for?

10. richlondon
    Member
    Posted 3 months ago #
    

    I have no idea.
    I took a snapshot of the webserver and tried the update in my VM.

    I have the found that the plugins redirection and mandrill were causing some issues, not sure what. The update seemed to work after disabling them.

    However I can't update the entire network from the "update network" panel (as it timesouts). I can get round this by visiting the individual sites dashboard.

    I am going to try this on the live web server and see if it works.

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