WordPress.org

Ready to get started?Download WordPress

Forums

Google Analyticator
[resolved] Dashboard Not Showing Stats (7 posts)

  1. paula.bearzotti
    Member
    Posted 6 months ago #

    When I upgraded Google Analyticator to Version 6.4.7.3 on my WordPress 3.8 site, nothing is showing in the dashboard....
    gracias por la ayuda... thank you !!!!

    http://wordpress.org/plugins/google-analyticator/

  2. Video User Manuals
    Member
    Plugin Author

    Posted 6 months ago #

    Hi Paula,

    When you say nothing is showing, do you mean the stats panel is not showing, or do you mean literally nothing is showing on the dashboard.

    Is there any error appearing. Can you turn debugging on briefly to see if there is an error there appearing.

    Thanks

  3. paula.bearzotti
    Member
    Posted 6 months ago #

    Hi ! thanks for your answer ! and sorry for my english !
    I send you a screenshot of the dashboard... nothing is nothing !

    http://jorgesaraniche.com/Screenshot.png

    maybe it's my screen ...
    when I change the browser size is showing the Analytics

    thanks in advance !

  4. Video User Manuals
    Member
    Plugin Author

    Posted 6 months ago #

    Hi Paula,

    Thanks for this. Can you please try reseting the plugin and deauthorising. If you go to the Google Analyticator settings page, and scroll right to the bottom, you will see the link to de-authorise it.

    Set it up and again, and see if it appears.

    Thanks

  5. paula.bearzotti
    Member
    Posted 6 months ago #

    hi again !
    i resetted the plugin and nothing happens... :(
    but, as I said you before, when i resize the windows browser, it appears...
    sorry again for my english !

    gracias

  6. Video User Manuals
    Member
    Plugin Author

    Posted 6 months ago #

    Hi,

    Can you please drop us an email here with temporary admin logins so we can take a look ourselves:

    https://videousermanuals.desk.com/

    Thanks

  7. Video User Manuals
    Member
    Plugin Author

    Posted 6 months ago #

    Hi,

    I am marking this as resolved. We investigated and the stats are appearing on the dashboard.

    The site currently has 2 analytics codes installed on it, which can account for some of the stats missing.

    Thanks

Reply

You must log in to post.

About this Plugin

About this Topic

Tags

No tags yet.