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Dashboard Modules disappeared (12 posts)

  1. mselover
    Member
    Posted 1 month ago #

    I recently took over a site and logged into it and the only dashboard items listed are: dashboard itself and profile. The person who previously created the site worked on the parent theme of twenty twelve and did not create a child theme to use.

    After reading the recommendations via the wordress.org forum I haven’t been able to resolve this issue.

    As of now I have:

    - deactivating all plugins and it remained the same
    -manually upgrading. I deleted the wp-admin and wp-includes folders on the server with new files.
    -checked the functions.php file to see if I could change the edit_themes cap to edit_themes_options, but I never found this in my functions.php file
    -I also check the database for any errors and there were none.

    Please advise on what to try next. Thank you.
    fearwalk.com

  2. kmessinger
    Volunteer Moderator
    Posted 1 month ago #

    I recently took over a site and logged into it and the only dashboard items listed are: dashboard itself and profile.

    Does it say "Your Profile" - no "users" there?

  3. mselover
    Member
    Posted 1 month ago #

    Hi,
    No, it doesn’t say that. When you click on “profile” from within the dashboard in takes you to the themed profile login page. I’m assuming that the theme_my_login plugin is doing this, but not sure.

  4. mselover
    Member
    Posted 1 month ago #

    Hi, do you have any other advise on what to try next?
    Thank you

  5. kmessinger
    Volunteer Moderator
    Posted 1 month ago #

    Try the Twenty Fourteen theme and see if you can replicate this.

  6. mselover
    Member
    Posted 1 month ago #

    Since I'm not able to choose the Twenty Fourteen theme through the dashboard how can I do this via the cPanel?

  7. kmessinger
    Volunteer Moderator
    Posted 1 month ago #

    You can go to wp-content/themes using whatever the host provides as a file manager and rename the fearwalk theme fearwalk-old. You should see several other themes there including Twenty Fourteen.
    Opening your site without the fearwalk theme will force wordpress to use the default theme.

  8. mselover
    Member
    Posted 1 month ago #

    I did this (thank you for explaining how btw) and now the site is a white blank screen. Anything else to try? thank you

  9. kmessinger
    Volunteer Moderator
    Posted 1 month ago #

    Not knowing what the "person" did, you need to try reinstalling wordpress. The instructions are here, http://codex.wordpress.org/Upgrading_WordPress_Extended

  10. mselover
    Member
    Posted 1 month ago #

    I did this yesterday and used this same link that I found reading other forum post. Is there any other suggestion(s)?

  11. kmessinger
    Volunteer Moderator
    Posted 1 month ago #

    There is no reason a manual re-install would not work. http://codex.wordpress.org/Installing_WordPress#Common_Installation_Problems

    Also try this. Please check that all the files are there for twenty thirteen. Compare with a new copy of WordPress. Rename twenty fourteen. We want twenty thirteen to load. If you get a white screen look at the source code. Sometimes a white screen still has code.

  12. mselover
    Member
    Posted 1 month ago #

    I tried renaming again and looked for source code on the white screen, but there wasn't anything.
    I'm guessing it may have to do with how the directory was set up in hosting. If there is anything else you can think of I'd appreciate it.
    Thank you

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