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[resolved] Dashboard menu options not visible (appearance, tools etc) (13 posts)

  1. neile
    Member
    Posted 1 year ago #

    Hello there,

    I've just downloaded and installed WordPress on my site. When I go to the dashboard, only two options appear in the left-hand column: dashboard and profile.

    Looking at screenshots online, I see that there should be several other options: posts, media, links, pages, comments, appearance etc.

    Any idea why they're not showing for me?

    Thanks.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Are you logged in as an admin?

  3. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Please post your site URL?

  4. neile
    Member
    Posted 1 year ago #

    Yeah, I'm logged in with the admin account.
    The URL is http://www.shadowgum.co.uk

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called "wp_capabilities" for your user_id. Change the meta-value for this record to:

    a:1:{s:13:"administrator";s:1:"1";}

  6. neile
    Member
    Posted 1 year ago #

    Hmmm... where do I find the wp_usermeta table? If it was meant to be in the original WordPress folder I downloaded, it doesn't seem to be there.

    Sorry, this is all very new to me and I'm a bit lost.

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    It's not in the download from wordpress.org. It's in your database on your remote server

  8. neile
    Member
    Posted 1 year ago #

    Okay, I getcha.

    I've made that change, but the menu still isn't working. For what it's worth, this is what wp_capabilities said before I edited it:

    a:1:{s:13:"administrator";b:1;}

  9. esmi
    Forum Moderator
    Posted 1 year ago #

    Change the meta-value for this record to:

    a:1:{s:13:"administrator";s:1:"1";}

  10. neile
    Member
    Posted 1 year ago #

    Yeah, that's what I've done - I just recored the old meta-value here in case it was relevant at all.

  11. neile
    Member
    Posted 1 year ago #

    I've just removed and reinstalled WordPress from a clean download, and this is still happening.

    Here are two things I should mention in case it helps:

    - Both times, unzipping the downloaded folder resulted in a number of duplicated files: for example I ended up with five index.php files. Originally, I kept all of them on upload under different names. On the reinstall I overwrote the duplicates.

    - When I first installed WordPress, after logging in I was taken to a blank page. I followed the instructions here:

    http://wordpress.org/support/topic/wp-adminphp-requires-non-existent-file?replies=5

    ...and solved the problem. I did the same again on the reinstall.

    Could either of these have affected the dashboard issue?

    EDIT: And something's clearly gone wrong with the reinstall as the site isn't loading anymore. I'll have to look into that.

  12. neile
    Member
    Posted 1 year ago #

    I downloaded and reinstalled it again; it's all working fine.

    I'm not sure what the problem was in the first place. I noticed that this time the duplicated files didn't turn up during extraction, so maybe that was the issue?

  13. sonai
    Member
    Posted 1 year ago #

    go to ur http://ftp..set permissions(777) to all folders and files..then chk ur admin page

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