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Google Authenticator
Dashboard Login Error Using Google Authenticator (8 posts)

  1. WilliamAveryHudson
    Member
    Posted 4 months ago #

    Today when I entered my (correct) user name, password and Google Authenticator code, I was given a blank white page with one word "error" in the top left corner. Repeated tries, same result - except sometimes I just get the login page again, as if I had entered the wrong data. Google Authenticator (version 0.47) seems to be working correctly on my phone, delivering a new code every minute.

    https://wordpress.org/plugins/google-authenticator/

  2. Henrik Schack
    Member
    Plugin Author

    Posted 4 months ago #

    Hi
    You should probably look in your webservers errorlog for clues, doesn't really sound like a problem with my plugin.

    Ah and by the way, did you install any news plugins ?

    Best regards
    Henrik Schack

  3. Henrik Schack
    Member
    Plugin Author

    Posted 4 months ago #

    In case you don't have access to the serverlog you could try this:

    Add the following to the beginning of wp-config.php

    define( 'WP_DEBUG', true );
    define('WP_DEBUG_LOG', true);

    Make things fail a couple of times, then FTP download the wp-content/debug.log file

    Best regards
    Henrik Schack

  4. WilliamAveryHudson
    Member
    Posted 4 months ago #

    Thank you, Henrik - I will try these things. A little beyond the horizon of my current skill set, but always glad to learn.

    Regarding news plugins, no I don't believe I've installed any of those. Following advice of Lynda.com instructor Morten Rand-Hendriksen in his "WordPress Essential Training" course, I have installed very few plugins. -Avery

  5. Henrik Schack
    Member
    Plugin Author

    Posted 4 months ago #

    I'm not doing anything right now, I could try to assist you on/via Skype if you want ?

    Best regards
    Henrik Schack

  6. WilliamAveryHudson
    Member
    Posted 4 months ago #

    Wow, thank you. My skype name is wahwahnyc.
    I have my wp-config.php file open now. -Avery

  7. Ian Dunn
    Member
    Posted 4 months ago #

    Are you running the Better WP Security plugin? It does that.

    xref http://wordpress.org/support/topic/plugin-better-wp-security-improve-lockout-error-messages

  8. WilliamAveryHudson
    Member
    Posted 4 months ago #

    Thanks, Ian. Yes I was running Better WP Security. I deactivated on advice from forum. Now following up with my host to make sure that they are time-synchronized, also on advice from forum.

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