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[closed] Dashboard is gone with 3.4.2 upgrade (49 posts)

  1. kfouchephoto
    Member
    Posted 1 year ago #

    I upgraded to 3.4.2 and I cannot reach the dashboard to my blog. I get a page that says Not Found. I have no idea what to do. The blog displays normally to visitors, http://www.kfouchephotography.com.

  2. mauricius
    Member
    Posted 1 year ago #

    It is likely that the upgrade process failed somehow. You might want to reupload manually the files.

  3. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  4. bruno.mv
    Member
    Posted 1 year ago #

    esmi, the same thing happened to me, and i don´t think me and mauricius can do what you recommend since we cannot access our dashboard

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    mauricius doesn't have a problem. If you are locked out of your dashboard after an attempted upgrade, try:

    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

    - running the upgrade manually via wp-admin/upgrade.php

  6. bruno.mv
    Member
    Posted 1 year ago #

    I have uploaded wordpress manually to my server and extracted the contents (except wp-content), but it also keeps telling me that i am in maintenance mode. Can this be a cause for the dashboard not being available?

  7. bruno.mv
    Member
    Posted 1 year ago #

    Tried everything you said, but nothing works. How can i turn back to version 3.4.1 manually (by ftp)?. Maybe this works.

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Yes. Try deleting the .maintenance file in the root folder.

  9. mauricius
    Member
    Posted 1 year ago #

    Have you turned on a maintenance mode plugin? Maybe change the name of the folder in wp-content/plugins to enforce plugin deactivation.

  10. bruno.mv
    Member
    Posted 1 year ago #

    I turned off all the plugins, but didn´t worked. The maintenance mode did disappeared, but still didn´t worked.

  11. bruno.mv
    Member
    Posted 1 year ago #

    Ok, problem solved. I uploaded again version 3.4.2 and extracted it in the root directory using ftp, and it is all working perfectly, including the plugins. Most likely something went wrong during the update in the WP dashboard

  12. thea8899
    Member
    Posted 1 year ago #

    okay, I'm having the same problem, but I don't know how to extract 3.4.2 etc. to fix the problem.

  13. thea8899
    Member
    Posted 1 year ago #

    oh - I fixed my problem!

    I took the:

    -running the upgrade manually via wp-admin/upgrade.php

    route.

  14. black lion
    Member
    Posted 1 year ago #

    Same here. By auto update FAIL By manual update FAIL. By removed all plugins FAIL.

  15. zumipotts
    Member
    Posted 1 year ago #

    Is this a godaddy problem?
    i have no dashboard access either.

  16. Karilee
    Member
    Posted 1 year ago #

    Dashboard also vanished for me with the upgrade. I rolled back server files to the earlier version.

  17. zumipotts
    Member
    Posted 1 year ago #

    @Karlee how did you do that?

  18. Deb Devlin
    Member
    Posted 1 year ago #

    I called Go Daddy and they said that it is a word press issue not a go daddy issue. They checked my account and everything was okay.
    I too, cannot get into my wordpress admin dashboard after updating to 3.4.2.
    How to I fix?

  19. Rubicon2525
    Member
    Posted 1 year ago #

    Same problem.....after doing the automatic update, I can not access the dashboard.

  20. James Killough
    Member
    Posted 1 year ago #

    I've tried all of the above except for the maintenance thing because I don't seem to have a maintenance plugin, and I'm still unable to access the dashboard. But I've been having a lot of issues with the site lately, so maybe this was the straw that broke the back. http://purefilmcreative.com

  21. oslanstudio
    Member
    Posted 1 year ago #

    @thea8899

    I typed into Chrome http://inbackstagewith.com/wp-admin/upgrade.php and was told the page is not found.

  22. oslanstudio
    Member
    Posted 1 year ago #

    BTW, if I type http://inbackstagewith.com/wp-login.php to log into my blog, I can indeed login but can't access the admin of my blog. I see the grey top nav bar too but still no access. What the actual f*ck ?

  23. thea8899
    Member
    Posted 1 year ago #

    upgrade.php is accessible through FTP (via your host, like godaddy)

  24. oslanstudio
    Member
    Posted 1 year ago #

    @thea8899

    I found the PHP file. It was in "/ > wp-admin > includes" Now what ?

    Sorry for being dense.

  25. voucherCornwall
    Member
    Posted 1 year ago #

    Im with godaddy and had the same problem all day, fixed it now by logging into the godaddy account and selecting the WordPress application and it asked me whether I wanted to install the update.

    I did and then got an email to say it has been installed and reloaded my website and it let me log in as usual.

    Hope it works for you all too.

    Paul

  26. Deb Devlin
    Member
    Posted 1 year ago #

    I just got off the phone with Go Daddy. I was able to reinstall the wordpress 3.4.2 update from the Go Daddy site...with a patch that was provided for me there as well.
    Keeping my fingers crossed waiting for the email update to let me know if the patch worked and my dashboard admin site is back up.
    It seems to me...hey I am a newbee at web sites...that there is a bug or something in the wordpress admin dashboard when you click to update to the 3.4.2.
    Keep you all posted.
    Deb

  27. Rubicon2525
    Member
    Posted 1 year ago #

    Paul,

    Thank you for posting that information. I updated from the Go Daddy site and now I am able to access the dashboard once again.

  28. black lion
    Member
    Posted 1 year ago #

    I get the update now oke. The dutch version.

  29. James Killough
    Member
    Posted 1 year ago #

    It turned out to be a Godaddy issue for me. Apparently they are rolling out some sort of patch, but if you need immediate help, give them a call.

  30. oslanstudio
    Member
    Posted 1 year ago #

    So, if you couldn't access your blog after you updated your WordPress to the version 3.4.2, updating it via GoDaddy worked things out ? I wanna be sure.

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