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dashboard crash (2 posts)

  1. neohumantg
    Member
    Posted 1 year ago #

    Help! I am locked out of my dashboard. It started when I tried to do the latest update. The error message I get when I try to log in is:
    <Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/neohuman/public_html/wp/wp-admin/includes/deprecated.php on line 699 >
    I am very new to website work and haven't a clue what to do. My site (neohumanrise.com) is still running, I just can't moderate or write new articles.

    Thanks for any help!

  2. jonradio
    Member
    Posted 1 year ago #

    Although the subject is different, the problem is the same -- your WordPress Admin dashboard is not able to run in 32MB of memory:

    Increase the amount of memory a PHP script may consume. Note: If using a shared hosting service, you may need to ask your host to increase the limit.

    1. Increase the memory limit setting in php.ini (e.g. memory_limit = 64M ;). Many hosts may not allow this.
    2. Increase the memory limit via .htaccess (e.g. php_value memory_limit 64M). Many hosts may not allow this.
    3. Increase the memory limit via wp-config.php (e.g. define('WP_MEMORY_LIMIT', '64MB');)

    ref. - http://codex.wordpress.org/FAQ_Working_with_WordPress

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