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Customers can't purchase items. (2 posts)

  1. merk0331
    Member
    Posted 1 year ago #

    I'm using WP e-commerce with Gold Cart. I have two payment options, Google Checkout and PayPal. When the "purchase" button is clicked it merely refreshes the page. All fields are filled out properly. I tested this several months ago and it worked. Maybe an update problem?
    Any solutions? I'm losing money here! Any advice dumbed down would be appreciated.

    http://www.norwood-diamonds.com

  2. merk0331
    Member
    Posted 1 year ago #

    I didn't solve it but I was able to work around it.

    For some odd reason, in my settings where it gave me the option to have the customer shipping information to be the same as the billing information I had checked "yes". Changing it to "No" makes the customer fill out the info twice but the "Purchase" button works then.

    I'm going to leave this open in case someone knows of a permanent fix.

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