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Dropifi Contact Widget
Customer service non existent (2 posts)

3 stars
  1. webhost2013
    Member
    Posted 1 year ago #

    This plugin is great, but don't bother trying to contact the developers if you get a problem becasue they simply will not reply. I have emailed them several times to ask if there is any possibility of adding a CAPTCHA box to the contact form as that is the one thing that is missing, but have they ever replied? No they have not, so whilst I would happily give the plugin 5 stars if they actually bothered to respond, I cannot.

  2. Dropifi Official Plugin
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi,

    Sincere apologies for the inconvenience you have gone through :( However, we replied to your email exactly an hour after we received it explaining why you don't need a captcha box because of the inbuilt anti spam technology we have. Maybe the email fell through the cracks and you may want to check your spam box. We however apologize for that and hope you reconsider your position. Thank you

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