WordPress.org

Ready to get started?Download WordPress

Forums

WooCommerce - excelling eCommerce
customer order detials (tax and shipping) fees are displaying the wrong info (2 posts)

  1. diwu14
    Member
    Posted 11 months ago #

    Hi there, hope someone can help me on this. I was testing my paypal using the sandbox. Everything works fine, but when the order is finished and redirected to the site I realize that within the order details page the tax and shipping fees are always showing $36, while the order total is right. Also, the order confirmation letter sent to the customers is also displaying the wrong tax and shipping. If you can go on my site and try it out, you will know what I am saying. I'll attach some screen shots.

    http://support.yithemes.com/attachments/token/sqfbwkbjb4pe81u/?name=Screen+shot+2013-08-14+at+1.32.44+PM.png

    http://support.yithemes.com/attachments/token/w9qim8j27tjm5wd/?name=Screen+shot+2013-08-14+at+1.32.01+PM.png

    http://support.yithemes.com/attachments/token/wb5km2gzqtrr40c/?name=Screen+shot+2013-08-14+at+1.31.15+PM.png

    http://wordpress.org/plugins/woocommerce/

  2. mikejolley
    Member
    Plugin Author

    Posted 11 months ago #

    The order total is wrong too. TBH this looks like a bad customisation/plugin so start by turning everything off to find the culprit. FYI, paypal doesn't affect order prices - once the order prices are set thats it.

Reply

You must log in to post.

About this Plugin

About this Topic

Tags

No tags yet.