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1. starshipfunk
   Member
   Posted 1 year ago #

   HI

   Do I have to set something up to download tha .csv file?
   I've clicked the button and nothing appears to happen
   am I missing something?

   Thanks
   JB

2. thisisedie
   Member
   Posted 1 year ago #

   What button where? What's a csv file?

3. hoffcamp
   Member
   Posted 1 year ago #

   starshipfunk, you may have a pop-up blocker. You shouldn't have to set anything up.

   thisisedie, you have to go to the data page for your form. Either 1) go to 'Forms' in WordPress, and click 'Data' below the form's name or 2) in the form editor, click 'View Data' under 'Submission Data' on the right hand side. Once you are on the data page for that form, the blue button on the upper right hand side is the 'Download .csv' button. A .csv file is something that can be opened in Excel, OpenOffice, etc. so you can sort through the data.

4. thisisedie
   Member
   Posted 1 year ago #

   Ahhhhh. TY for the info. Learn something new every day :o)

5. starshipfunk
   Member
   Posted 1 year ago #

   thanks
   I turned off the pop up blocker, which worked
   yet the output was a new browser window with the form questions all squashed into a bunch, and no answers presented
   bizarre, and not useful
   still no .csv was downloaded

   am I missing something?
   is there suppose to be a file downloaded?

   thanks
   JB

6. hoffcamp
   Member
   Posted 1 year ago #

   I think what you are describing is in fact the csv file being opened by your browser. Try right-clicking the link and saving it as a file.

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