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Crop-Thumbnails
Cropping doesnt work (4 posts)

  1. manuelhopeman
    Member
    Posted 8 months ago #

    Hi,

    i cannot crop any picture on my website. It has worked in the past. I get this error message:

    http://imgur.com/24CiD3k

    Is this a know issue?

    Regards
    Mauel

    http://wordpress.org/plugins/crop-thumbnails/

  2. Volkmar Kantor
    Member
    Plugin Author

    Posted 8 months ago #

    Hi Manuel,
    my plugin creates a tmp-directory in your upload-directory (usually that's "wp-content/uploads/". The error indicates that some file-rights must go wrong.

    • Are you able to upload a new file?
    • Is there a directory called "tmp" in your upload-directory?
    • If so, what file-permissions does it have/how is the owner?

    OK, maybe this questions help you find the problem.

    Ciao Volkmar

  3. manuelhopeman
    Member
    Posted 8 months ago #

    - i am able to upload file
    - no there is no tmp dir ( even if i create a directy named "tmp" i have the same issue )
    - even if i change permission to 777 i cant crop or edit the pictures

  4. Volkmar Kantor
    Member
    Plugin Author

    Posted 8 months ago #

    Sorry but it seems i cant help you.

    There has to be still some problems on writing the file if the error-message is unchanged.

    You may try to deactivate php-warning - maybe there is some dirty code that "reacts" on your specific server-configuration (i used json to communicate between server and client - the warning may break the json code).

    Try also a file with a short name, like 1.jpg (just in case - you used a pretty long filename).

    If you found any solution it would be great if you message me.

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