There’s also an AJAX thumbnail rebuild plugin that might work for you…
Hi sewpafly:
We have your plugin installed, and when we click on POST THUMBNAIL EDITOR under the featured image to attempt to crop that image, the image itself is not showing up on the CROP AND RESIZE screen.
I can send you a screenshot if that would be helpful. Just let me know of an email address to send it to.
Please advise on how to address the issue described.
Thanks for your attention.
It’s most likely a conflict with another plugin. (I have a known conflict with Advanced Custom Fields). Try disabling other plugins to identify the culprit and I can install the same plugin to find a workaround. (It could also be a theme).
Do you know what the actual conflict was with Advanced Custom Fields in order to help identify the culprit? For example, any chance it is jquery related?
Sewpafly,
I’ve installed your plugin on my staging site which basically has no plugins installed, so it must be a conflict w/ the theme.
I opened up the javascript console in Chrome, and it’s saying “Disabling loading screen” and references admin-ajax.php?action=pte_ajax&pte-action=iframe&pte-id=82961&:1
I can also let you login to my staging/dev site if it would help.
Couple of things before I log into your staging site:
- Have you tried switching to the stock theme? If you put on twenty-fourteen and you still have the problem, then we’ll know it’s not a conflict issue.
- Enable debugging (Settings → Post Thumbnail Editor) and have it log to a file. (Sometimes just doing this actually fixes the problem). Try to launch PTE again and see if anything is in the log file.
- Install the latest from github. It has several patches that I haven’t published on wordpress.org yet.
I got it working I believe just by enabling debugging on my staging site.
I can do the same on my live site, but is that going to slow down the performance of the site at all?
No, the debugging only operates when you actually crop, the rest of the time it’s inactive.
sewpafly:
For some reason, no other users are able to get the plugin to work. These are other admin users so it doesn’t have anything to do with their user role. I allowed another guy to login as me from his computer and the plugin worked. Then logs out and back in as himself, and it doesn’t work again.
Any idea what’s going on with this? Really hoping to get this working for all admin/editors/authors
Thanks
Not sure but it could be that the settings aren’t being set correctly. Ask them to go to the settings page, to press save and then to verify that the settings are ok. There was a bug about initial settings that hasn’t been pushed to WordPress yet, and this might be related to it.
