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Crashes iOS browsers (6 posts)

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  1. Sam Steiner
    Member
    Posted 2 months ago #

    Crashes iOS browsers (at least Safari on different iPhone models).

    Seen the report in support forums of different themes. Since they mentioned it probably is the comment form feature, I tried to find a way to switch that off - doesn't seem possible, so I had to switch the whole plugin off. Not nice at all.

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    I can't seem to reproduce this. Can you provide more details, and maybe a URL I can look at?

  3. Sam Steiner
    Member
    Posted 2 months ago #

    I don't have an URL to show because I had to deactivate Jetpack.

    But good to know what part of Jetpack is buggy. I hadn't realized (UX is really sub-optimal on that) that I could have just deactivated the Jetpack comment part.

  4. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    I was able to reproduce this using the Decode theme (but not TwentyThirteen or other default themes); thanks for the information, isaacrthorne.

    Sam Steiner: what theme is your site using? Once I know if your theme is the same or not as Isaac's, I will open a Github issue for Jetpack to try to fix this.

  5. Sam Steiner
    Member
    Posted 2 months ago #

    I am using the theme "Akita" by Theme Blvd. Version 2.1.4.

  6. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Thanks Sam. Since that's a Themeforest theme, I can't vouch for the code quality. Nonetheless, I have opened a Github issue, mentioning both themes:

    https://github.com/Automattic/jetpack/issues/540

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