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WP Nivo Slider
Crappy support. (4 posts)

1 star
  1. stephgc
    Member
    Posted 11 months ago #

    Can't get it to work so I'm out dollars, both for the plugin and lost time.

    Bought the extended license in May. Can't get a key. Without a key can't get support.

    Stick with the free version if you like it but don't buy and expect better. You won't get it.

  2. esmi
    Forum Moderator
    Posted 11 months ago #

    Please note that these forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any comments, or questions, about commercial products.

  3. bengrieve
    Member
    Posted 8 months ago #

    Why didn't you go directly to the original developer's website and purchase a license? Their product is easy to use and free of errors/bugs.

  4. stephgc
    Member
    Posted 8 months ago #

    Why didn't you go directly to the original developer's website and purchase a license? Their product is easy to use and free of errors/bugs.

    I did purchase a license. In fact, I purchased the developer license. The problem comes in that I purchased it before a certain date and now the makers require a key that I don't have and can't have because I purchased before a certain date when keys were issued. I sent them a screen shot of my purchase.

    So, in spite of the fact that I bought a developer's license, the only support available to me is the support that people who use the free versions get.

    It doesn't matter anymore. You should look at the date of this posting. I hashed it out with Dev7 already and the outcome is I'm out dollars because I bought the product before a certain date.

    I'll survive. I moved on to something else and marked it up as a lesson learned.

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