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cpanel Fantastico WordPress is hopeless (39 posts)

  1. Netdetective
    Member
    Posted 8 years ago #

    Do Fantastico installations of WordPress have known bugs that are impossible to fix? My webhost spend the past 3 days working on my Fantastico-Wordpress installation, experiencing an endless circles of problems and in the end, it ended up right back where we started with all the same problems it had in the first place. Nothing was achieved.

    I once again cannot perform many of the Admin > Manage functions without getting:
    "Sorry, you need to enable sending referrers for this feature to work."

    When I go to the wp-admin page, I am being taken directly to the Dashboard page without being prompted for my username and password.

    After I uninstall my corrupted WP, should I consider doing a manual install of WordPress without Fantastico?
    Fred

  2. Do Fantastico installations of WordPress have known bugs that are impossible to fix?

    Most of the time, yes. I generally recommend that you avoid Fantastico at all costs.

    I once again cannot perform many of the Admin > Manage functions without getting:
    "Sorry, you need to enable sending referrers for this feature to work."

    See: http://codex.wordpress.org/Enable_Sending_Referrers

    When I go to the wp-admin page, I am being taken directly to the Dashboard page without being prompted for my username and password.

    WordPress saves a cookie file in your browser so that logging in is no longer necessary after the first login, unless you log out or clear your browser's cookies.

    Should I consider doing a manual install of WordPress without Fantastico?

    Yes, I recommend it. The manual installation is not too difficult, and I believe that you will be happier with the outcome.

    http://codex.wordpress.org/Installing_WordPress

  3. Netdetective
    Member
    Posted 8 years ago #

    How do I completely uninstall Fantastico and the WordPress that it installed? It's a real mess when I took a look at it in WS_FTP. There are 3 different installations of WordPress, and 'wp-' files in my root directory public_html where they don't belong. I asked my webhost to uninstall the fantastico and WP. After that I will take your advice and do a manual install.

    I did a manual install on another domain (different webhost) a month ago and it has worked flawlessly ever since.

    BTW I always have to warn my webhost not to alter or disable my .htaccess file, when troubleshooting problems because I have essential stuff in there my site cannot function without.
    Thanks,
    Fred

  4. Mark (podz)
    Support Maven
    Posted 8 years ago #

    You cannot remove fantastico - it's a server/host program.

    As for WP - do you have a working blog / database ?
    If yes, backup it all then nuke it, then restore just waht you need.
    If no, just nuke the lot. But do be very sure you do not need everything and take care to nuke only the wp stuff.

  5. vkaryl
    Member
    Posted 8 years ago #

    "cpanel Fantastico WordPress is hopeless"

    No it's not. I have dozens of working-perfectly Fantastico installs around. I also have a bunch of working-perfectly manual installs. The only differences between them are one little text file (with the version info) in the Fantastico installs, and the absolutely horrendous amount of time it takes me to upload the files for a manual install (which of course I don't have to do on the hosts which provide Fantastico.)

  6. Netdetective
    Member
    Posted 8 years ago #

    Is the text file wp-config.php? My webhost told me my Fantastico was corrupted. I can always try fantastico again. If it doesn't work this time, I'll try a manual install.

    My webhost told me they uninstalled all the WP stuff but I just checked with FTP and it's still there. How do I uninstall WP from cpanel? I could manually delete all the files in FTP but that's too slow.

  7. vkaryl
    Member
    Posted 8 years ago #

    No - its name is fantversion.txt. All it does is tell Fantastico what version was installed when. Otherwise, in a Fantastico install, you get a message that you have to "upgrade manually" when it can't find that file. It's a nothing file.... I've also upgraded Fantastico installs manually, and simply changed the version number in the file - Fantastico's perfectly happy with that.

    To get rid the install with cPanel, click on File Manager, navigate in File Manager to the wp folder by clicking on the folder icons for public_html, etc. Then when you reach the folder where the wp install lives, click on the name of the wp folder, to the right top of the page you'll see a list of things you can "do" to the folder, one of which is "delete this folder and all files under it". Click that, and the folder will move to Trash. Click on the name of the folder near the trashcan in the lower right of the page, and that will delete it permanently.

    It seems to me that your host has problems, not your Fantastico installs. I honestly believe your host is full of it. Fantastico doesn't corrupt installs, unless the host has done something funky with the Fantastico program (which is entirely possible to do - I'm a reseller myself, there's a LOT of things you CAN do, but most of them are not anything you'd WANT to do). I would be asking some hard questions of this host before I'd be happy staying with them.

  8. Netdetective
    Member
    Posted 8 years ago #

    I don't have to do a software uninstall as I would in Windows? I guess Linux/Apache has no registry. I could manually delete the files in FTP too, except WS_FTP won't let me delete file folders containing files, so that can be tedious if I have lots of files scattered about in different folders.

    My webhost is http://www.neutralweb.com
    I got them because I needed multiple domain hosting.

  9. vkaryl
    Member
    Posted 8 years ago #

    Nope, you just delete the sucker. No registry dreck to deal with....

    "multiple domain hosting" - what mean you by that? I have multiple domains everywhere I host - including my own reseller account, and 5 domains on one host, a dozen or more on another, and a bunch of clients' domains around various places. What's esoteric about that? What am I missing?

  10. Mark (podz)
    Support Maven
    Posted 8 years ago #

    Dump ws_ftp, get Filezilla
    http://filezilla.sourceforge.net/

    And Fantastico ? I will not install anything with it. It screwed up the first two things I wanted installed - there will not be a third time :)

    YMMV etc etc

  11. vkaryl
    Member
    Posted 8 years ago #

    Yep, varies massively.... I won't allow Filezilla on the place, WS_FTP Pro has worked perfectly for me for over 5 years....

  12. Netdetective
    Member
    Posted 8 years ago #

    I like WS_FTP, except for the inconvenience of not being able to delete unwanted file folders that contain files.

    Having all my domains hosted individually would be prohibitively expensive.

  13. vkaryl
    Member
    Posted 8 years ago #

    Which version are you using? I can do this with version 8.03. In this version, open Program Options from the Options menu, and on the General screen is a checkbox for Allow deletion of non-empty folders....

  14. Netdetective
    Member
    Posted 8 years ago #

    I have LE 5.0. That option does not appear to be available in my version.

  15. vkaryl
    Member
    Posted 8 years ago #

    Hmm. I don't think you can get an upgrade for that for free.... I just paid for it so long ago now all mine are free. So yeah, you'll have to do it from file manager. Otherwise you'll be the rest of your life at it....

  16. Netdetective
    Member
    Posted 8 years ago #

    I manually installed WordPress, but when I went to wp-admin/install.php, I got this:

    Already Installed
    You appear to have already installed WordPress. To reinstall please clear your old database tables first.

  17. vkaryl
    Member
    Posted 8 years ago #

    You'll have to (from cPanel) click on the MySQL databases icon. From the page that goes to, scroll down toward the bottom, you'll see a link to phpMyAdmin. Click that. In the left frame on the page that opens, there's a dropdown. Select the database in question. When the structure of the database loads into the right frame, you'll see all of the wp tables. Below the database layout, to the left, there's a link "check all" which puts checks in all the boxes next to the tables. Click that. There's a dropdown labeled "with selected" - choose "drop", and answer "yes" when you get asked if you really want to do this.

    That leaves the database of the same name. Reenter the path to install.php in your browser addy bar, and you should be good to go.

  18. Netdetective
    Member
    Posted 8 years ago #

    I wanted to also mention it's having a bunch of other problems.

    When I went to /wp-admin/install.php, the following error occurred:

    Already Installed
    You appear to have already installed WordPress. To reinstall please clear your old database tables first.

    When I went to /wp-login.php?action=lostpassword to retrieve my password, since I was never emailed one for this install, the following error occurred:

    Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address? Try again.

  19. vkaryl
    Member
    Posted 8 years ago #

    Well, don't mess with those until you drop all the tables from the database and do a real install.

  20. Netdetective
    Member
    Posted 8 years ago #

    It worked, but it looks like that wiped out my database. WP is working now, but all I'm seeing is "Hello World!"

    How do I rebuild my database now so I can see my posts? I did download a backup copy in .sql format.

  21. vkaryl
    Member
    Posted 8 years ago #

    You have your database dump or backup on your hard drive, right? Probably a file name and the extension .sql. There are two ways to do this: easy, and hard.

    We'll start with "easy" and hope it works. Through cPanel, navigate to phpMyAdmin like you did earlier. Select the database in the dropdown. You won't see anything but a text entry box in the right frame this time, and a message that the database has no tables. Select the "SQL" tab at the top of the right frame. This provides a screen with a text entry box, and a text entry field next to a "browse" button.

    Click the browse button, and navigate (explorer-like) to where you have the database backup on your hard drive. Click on the file to highlight it, then click "open". This inserts the filename into the text field. Now click the "go" button. This should import your backup dump into the new database.

    Couple things: if your database is fairly large (like over a third of a meg or so), the easy way may not work. And if whatever maybe your host did screwed the database too, it's probably not going to work either.

    [I've got to be offline now for a while, if it turns out this has to be done the hard way, I'll try to get back with you on it later tonight or first thing tomorrow.]

  22. Netdetective
    Member
    Posted 8 years ago #

    I got it to where the database is showing "No tables found in database" now. There's a small text box in the large green right window. "Name" "number of fields"

  23. vkaryl
    Member
    Posted 8 years ago #

    Okay, one last quickie before these people arrive: before you can follow the instructions in the previous post, you'll have to drop the current tables again. THEN start with the previous post, and see if easy will get it. Post back, and after they leave, I'll check back to see if you've had any luck.

  24. Netdetective
    Member
    Posted 8 years ago #

    I got rid of the tables this time. I had to drop them a second time.

    I successfully uploaded my backup copy of the database file I save, but some new problems surfaced. When I went to my wp-admin page, it re-prompted me for my username and password, and when I entered those, I got "Error: Wrong username."

    When I attempted to retrieve my password, this error occurred.

    "Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address? Try again."

    I think my database might be corrupted.

  25. Netdetective
    Member
    Posted 8 years ago #

    Success - I think!

    http://www.clean-credit.org/blog

    I needed to drop all the tables except for posts to get it to work. WordPress automatically re-executed install.php emailed me a new password.

  26. vkaryl
    Member
    Posted 8 years ago #

    (You're in luck, they're not coming after all! Well, I'M in luck too - wasn't in the mood....)

    Okay. There's a tutorial here on how to reset your password in the database: http://www.tamba2.org.uk/wordpress/phpmyadmin/. I'm referring you to this tutorial because I've never had to do this myself, so it will be more effective if you use podz's tutorial.

    Then if you're still having problems, I actually have another option. Post back....

  27. Netdetective
    Member
    Posted 8 years ago #

    I'm happy with the password WP assigned to me, but I would like to be able change the password of my database to something more secure, although my webhost told me this is not possible.

  28. vkaryl
    Member
    Posted 8 years ago #

    *rolls eyes* Friend, you REALLY need to get a better host. That's for another day though....

    The tutorial is simply to reset your password as "admin" so you can access the database in its current state, so you can make wp into a viable blog again. Right now, you can't access your blog, right? So using podz's tutorial simply resets "admin's" password so that you can obtain normal wp access.

    If you REALLY want to change your mySQL database password to something more secure, as I said, we can deal with that at a later time.

  29. Netdetective
    Member
    Posted 8 years ago #

    My blog is working fine now. I think I fixed the problem. If this was an extensive database, I might have a real problem.

  30. vkaryl
    Member
    Posted 8 years ago #

    That's great! What did you do? (This is so the next poor guy with the same problem will find this thread when he searches.... we hope....)

    In other words, there's no such thing as too much information....

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