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Counting not correct (24 posts)

  1. swf2002
    Member
    Posted 1 year ago #

    Hi,

    I have using the plugin from 2 years and more... up to yesterday the counting freeze on my 2.1.4 version and was necessesary to upgrate to 2.3.2. I have reset data chache as well.

    So far up to 1st 24h all was work fine. Now the plugin is install more than 32h ago, and past 24h data and 7 days data are equal.

    What can be wrong and why is not working normally?

    Thanks,
    Nick

    http://wordpress.org/extend/plugins/wordpress-popular-posts/

  2. swf2002
    Member
    Posted 1 year ago #

    My problems was resolve with downgrate to 2.1.4 again. Seem all work fine. Probably it is conflict with 3.5.0 version of wordpress?

    Thanks,
    Nick

  3. swf2002
    Member
    Posted 1 year ago #

    Still need help. 2.1.4 count normally 1st day, but the 2nd one again freeze. (show one old topic with 4 visitors, one more with 3, and other old again with one....) which is not true. If I upload new topic today will start to count normally but on next day ...nope.

    I'm back to 2.3.2 but have same problem which was describe in my topic one. ... Hector please help!

    Thanks,
    Nick

  4. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Hi there,

    The plugin seems to be having some issues with WordPress 3.5. I haven't had time to check, though, hence why the plugin stills states that its compatible up to WordPress 3.4.2.

    I have some spare time today, will be checking the problem in a couple of hours.

  5. swf2002
    Member
    Posted 1 year ago #

    Thanks Hector

  6. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Nick, need your help here. Can you please tell me the exact configuration you're using with the plugin?

  7. swf2002
    Member
    Posted 1 year ago #

    Hi Hector,

    The resulst which I have see is from Settings in admin panel. My widget configuration is:

    Show up to 3 post
    Time Range: 24h
    Display post excerpt [?] V
    Keep text format and links [?] V 66 chaters
    Post type(s): post
    Category(ies) ID(s):4,10,3,7,8,57,27
    Display post thumbnail [?]: V 75x50
    Display date: V
    {image} {title}: {summary}...
    {stats}

  8. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Alright, are you sorting your posts by comments or by views count? Also, in the Stats screen, how are you sorting the posts?

  9. swf2002
    Member
    Posted 1 year ago #

    sorting is by views... I use facebook for comments.
    Sorting is by total views

  10. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    So if I understand corectly the problem is that the views count has stopped updating, is that right? In your wp-admin > Settings > WordPress Popular Posts page the stats are also ordered by total views? Also, can you please share your site's URL so I can go there a take a look?

  11. swf2002
    Member
    Posted 1 year ago #

    Hi Hector,

    Because of not correct data, was necesesary to disable the plugin.

    Now I atctivate it again for you... and you can see in only on page: http://www.elhovonews.info/?page_id=7117 -> 2nd Middle footer.

    I just start the plugin for you and all data was reset.

    In wp-admin > Settings > WordPress Popular Posts page ordering is also: "Order by views".

    Like I said.. I did test the plugin for two days only. On the 2nd day the 24h data was same as 7 day, 30 day and all days data... which is not normall.

    Thanks,
    Nick

  12. swf2002
    Member
    Posted 1 year ago #

    The 1st middle footer widget is do same but is work now on plugin "Recently Popular Plugin" which I have isntall today... but I prefer your plugin as have good admin stats.

    Your plugin can be seen on http://www.elhovonews.info/?page_id=7117 only (using Dinamic Widgets)

    Thanks again,
    Nick

  13. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please change the widget so it shows the views count as well? Need to check if it's updating the views count to the database.

  14. swf2002
    Member
    Posted 1 year ago #

    yea .. ok

  15. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Just checked this link and it is updating the views count to the database (8 views). Does it show in the stats?

  16. swf2002
    Member
    Posted 1 year ago #

    You can see views now. I have change the plugin to show 10 post not only 3.

    Thanks,
    Nick

    P.S: So far what I uderstand is ... pluging counting is ok, but there is somthing wrong when calulated date only for certan time range.

  17. swf2002
    Member
    Posted 1 year ago #

    I have checked the link and views was 8

  18. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Well that narrows down the issue. Alright, I need your help one more time. Let's try this:

    1. Leave the plugin enabled, but remove the WPP widget from Dinamic Widgets so it doesn't display on your site - the Stats will continue to work even if the widget is not present on your current theme as long as the WPP plugin is installed and enabled.

    2. Keep monitoring the Stats and come back here after a week to let me know what happened. If possible, add a screenshot of your Stats to compare the results.

  19. swf2002
    Member
    Posted 1 year ago #

    Ok plugin widget si off now... but plugin is not disable.

    Here is the results now: http://www.elhovonews.info/1.jpg

    We will see what will happen after week time.

    Thanks for your help

  20. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    I'd suggest also to take a screenshot of the other stats as well (Last 7 days, Last 30 days and All Time). It's not necessary to post the image now if you don't want to, we can do the comparison after the week has passed.

  21. swf2002
    Member
    Posted 1 year ago #

    Hector there is no point to do this, because the data was reset before 1h ago. So the all other are equal for now. I hope tomorrow 24h data and 7 days data to be diferent, because before was not.

    Thanks,
    Nick

  22. swf2002
    Member
    Posted 1 year ago #

    Hi Hector again. Is it possible to make pluging to count instead of last 24h the visits for current day. That was how the pluging work in version 2.1.4 which I have used till now.

    Think that is the only problem probably with me.

    Thanks,
    Nick

  23. Héctor Cabrera
    Member
    Plugin Author

    Posted 1 year ago #

    Yes, it can be done. The thing is that many people disliked that behavior because after 12:00 am the daily popular list was reset and it showed the message "Sorry, no data so far". I also believe that the current approach is better so I don't think I'll be changing that for now.

  24. swf2002
    Member
    Posted 1 year ago #

    I will try to change that myself. The message "Sorry, no data so far" is not big deal for me, as it is show just for few minutes.

    Thanks

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