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[resolved] Could not save XML file (18 posts)

  1. sneak_chamber
    Member
    Posted 3 months ago #

    WP-Google-Maps has stopped saving the XML file since i updated to the latest version, this has since rendered my maps useless :/

    Has anyone else come across this or offer any solution? I've checked the privileges, and they are all good, the plugin won't even make the XML file :/

    I'm not using any CDN or caching plugins. Any help would be greatly appreciated.

  2. lyan12
    Member
    Posted 3 months ago #

    I have the same problem.
    I cannot create the xml file. If i put an old backup XML file, the markers appear but I still get the error message as it cannot update it

  3. lyan12
    Member
    Posted 3 months ago #

    By the way, not using CDN, I check with simple cache desactivated also.
    authorizations are at 777.

  4. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Hi Lyan and sneak_chamber
    Thanks for letting us know.

    Please confirm that you have set the CHMOD to either 755 (or 777) for the directory AND it's subfolders and files for wp-content/uploads/wp-google-maps ?

    Kind regards
    Nick

  5. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    If yes, please get in touch with me at nick [@] wpgmaps . com

  6. lyan12
    Member
    Posted 3 months ago #

    Yes they are, I did sent you a mail. Yesterday.
    I really need support on this one.

    During activation it said "header already sent" and unexpected characters created.

    It seem that it has been a recurring problem since 2 weeks by looking at all the comments with markers problem, xml file not writing even if the CHMOD is 777. Have you had time to investigate ?

  7. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Lyan12, I cant see an email with "Lyan" in it. Plaase just pop me a quick email so I can pick up your email address and do a search.

    We've had issues with the marker files recently due to the fact that we swapped over the marker location from the plugin directory (not best practice) to the uploads folder (apparently best practice). This has caused quite a number of new issues which we are trying to iron out at the moment. It appears that on some hosts, this is a tricky task. We're trying to come up with a more solid approach in the next week or so.

  8. elkiloprieto
    Member
    Posted 3 months ago #

    Hi WPGMaps developer. Great job...

    I have the same issue, even with CHMOD 777 in the wp-google-maps folder...
    What else we have to change to write the xml file?
    Thanks in advanced.

  9. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Hi elkiloprieto
    Thank you :)

    Please confirm that you did a CHMOD for the directory *and* it's files and subfolders in wp-content/uploads/wp-google-maps ?

    Kind regards
    Nick

  10. elkiloprieto
    Member
    Posted 3 months ago #

    Thanks for reply...

    When I open the Maps settings page the first line says

    Could not save marker XML file (/home/www/web241/html/proyectos/myweb/web/core/wp-content/uploads/wp-google-maps/1markers.xml) for Map ID 1

    I opened the with filezilla the upload folder and changed to 777 the permission.. but no files inside... just one folder, cache (no files inside).. I changed also permission to 777 but the story still the same.

  11. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Hi
    Please ensure you do the following when changing the CHMOD: http://tinypic.com/r/2vmep34/8 - please confirm?

  12. elkiloprieto
    Member
    Posted 3 months ago #

    I did it that way... but nothing changed
    I like your plugin but this is weird... even removed and installed it again...

  13. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Very weird indeed.
    Could you please contact me on nick [@] wpgmaps . com so we can debug this further?

  14. elkiloprieto
    Member
    Posted 3 months ago #

    Dont worry, at this developing stage I can deal without these maps, but it is a pity because your plugin is full of options, and now I realised also good support. Thanks for help.

  15. WPGMaps
    Member
    Plugin Author

    Posted 3 months ago #

    Thank you

  16. sneak_chamber
    Member
    Posted 3 months ago #

    Hi,
    It looks like the latest version of the plugin has resolved my issues.

    Many thanks
    Darren

  17. elkiloprieto
    Member
    Posted 3 months ago #

    I know it is solved but let me confirm something...

    I could not write the XML (even with right permissions) because a PHP problem of my hosting provider...

    Now is fine and im using the wp google maps pro version!

    God job!

  18. mokummusic
    Member
    Posted 2 months ago #

    I have this problem too.. It seems the path it tries to write the xml file to is messed up -

    Could not save marker XML file (/home/mokummusic/domains/planamsterdam.com/public_html/domains/planamsterdam.com/public_html/wp-content/uploads/wp-google-maps/1markers.xml) for Map ID 1

    See the bold type

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