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Costom menu would not save hierarchy (6 posts)

  1. meitetsu
    Member
    Posted 11 months ago #

    Problem: Costom menu would not save hierarchy changes

    Sympton:
    1)Appearance -> Menues -> Hit + tab on the top to create a menu
    2)enter menu name and hit "Create Manu" bottom.
    3)Adding 2 pages and drag the 2nd one to the right to make it 2nd level.
    4)Hit "save menu" bottom to save the hierarchy change
    5)The 2nd item get back to the left which means the top-level

    This feature used to work fine and I did nothing for a while and today I found this issue. After I found this issue, I have uninstalled some of the menu related plug-ins though.

    Environment:
    Workd press 3.1.3
    Issue date: 6/26/2011
    Host: ipage
    Theme:Twenty Ten 1.2 by the WordPress team
    Plug-ins: none (3 but all inactive)

  2. esmi
    Theme Diva & Forum Moderator
    Posted 11 months ago #

    Have you tried:

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  3. meitetsu
    Member
    Posted 10 months ago #

    I have tried the followings and any of these does not resolve my issue:

    1) uninstalled all the plug-ins
    2) uninstalled theme and reinstalled
    3) uninstalled wordpress and re-installed
    4) Tried different version of wordpress and themes

  4. meitetsu
    Member
    Posted 10 months ago #

    I found that chaning my browser would not cause the issue.

    IE 9.0.8112.16421IC has this issue.
    Google Chrome 12.0.742.112 does not cause this issue.

    Not sure if this is related to an option/setup.

  5. skelly15
    Member
    Posted 1 month ago #

    I have the same issue...any updates?

  6. meitetsu
    Member
    Posted 1 month ago #

    It was the browser issue.
    Now I don't have any issue. I guess keeping up with Windows update would help.

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