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Cookie Law Info
Cookie Law Info Plugin Infinite 301 Redirect Loop Problem (4 posts)

  1. thebiganswer
    Member
    Posted 2 years ago #

    Hi,

    For some reason the Cookie Law Info plugin, when activated, was sending our Web site into a "301 Redirect" loop. I have no idea why, but there you go. I also have no solution to offer, except to deactivate the plugin. We're running through Cloudflare and I thought perhaps that was causing the problem, but I activated/deactivated the plugin a few times and there was a direct correlation.

    If anyone can shed some light I would be interested as the plugin does look quite useful.

    Incidentally, another issue with the plugin was that the colour picker code was causing some of the TinyMCE editor options to disappear. See http://wordpress.org/support/topic/plugin-cookie-law-info-html-tab-button-in-editor-disappear-with-plugin-activated for the same problem and also the solution.

    Thanks.

    http://wordpress.org/extend/plugins/cookie-law-info/

  2. richardashby
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    While it is possible that the plugin is related the problem, I doubt it is the cause. In the case of an HTTP 301 issue I don't see how the plugin itself would be causing it as all it does is append some HTML to the body tag and run some jQuery. It's more likely another plugin, and if it is related it is probably another plugin that is interacting with the Cookie Law Info plugin.

    Also without a URL to check it's pure speculation, there's nothing for me to go on.

    Sorry not to be of more help but I think in this case it's not a direct issue with this plugin. If you do have more info let me know and I'll see what I can do.

    Cheers

  3. richardashby
    Member
    Plugin Author

    Posted 2 years ago #

    As an addendum, you're running a very old version of WordPress which isn't supported by this plugin. For security reasons alone you should update to the latest version of WP.

  4. thebiganswer
    Member
    Posted 2 years ago #

    Hi Richard,

    Thanks for your reply. I agree, it's extremely odd that the plugin would in any way cause/contribute to a redirect loop. If I get the time I'll try to find out more about why it happened. You're quite right, updating WordPress is something very much on the agenda.

    Thanks.

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