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UK Cookie Consent
[resolved] [closed] Cookie Bar Persists on all Pages (26 posts)

  1. RareG
    Member
    Posted 1 year ago #

    I have the latest version of WordPress and the latest version of the plugin installed. I also have wp_footer() in my theme, yet still the cookie bar persists.

    My site is: http://rarecompany.co.uk/

    Any help would be appreciated.

    http://wordpress.org/plugins/uk-cookie-consent/

  2. Catapult
    Member
    Plugin Author

    Posted 1 year ago #

    I'm looking into this.

  3. chimovski
    Member
    Posted 1 year ago #

    Any progress on this?

  4. HappyCeliac
    Member
    Posted 11 months ago #

    I have the latest version of the plugin installed and I am running WP Super Cache which is causing the cookie bar to reappear on pages once. Has there been any progress resolving the caching issue?

  5. Catapult
    Member
    Plugin Author

    Posted 11 months ago #

    Have you tried deactivating WP Super Cache to test whether the bar is hidden? My guess is that this is a JS issue rather than caching.

  6. HappyCeliac
    Member
    Posted 11 months ago #

    Thanks for your quick reply. Apologies, I thought it was a caching issue but having deactivated it, the cookie bar still reappears. Any ideas how to resolve the JS issue?

  7. Catapult
    Member
    Plugin Author

    Posted 11 months ago #

    Can you post a link to your site?

  8. HappyCeliac
    Member
    Posted 11 months ago #

    My site is: http://www.happyceliac.com/
    I still have the WP Super Cache deactivated at the moment. I really appreciate your help.

  9. Catapult
    Member
    Plugin Author

    Posted 11 months ago #

    Okay, you've got a number of JS errors on your page. I think you should try deactivating all your plugins then re-enabling them one by one to identify where the problem is. You can also try switching to a default theme.

  10. HappyCeliac
    Member
    Posted 11 months ago #

    I'll try that, many thanks for your help.

  11. madina
    Member
    Posted 9 months ago #

    This plug-in appears on all pages. Is this an issue with the latest wordpress update? Either way the issue doesn't seem to have been resolved and Im wasting time. Think Im going to have to look elsewhere.

  12. Catapult
    Member
    Plugin Author

    Posted 9 months ago #

    Can you post a link to your site please? Whenever anyone previously has had a problem with the bar persisting, either their theme did not contain wp_footer() and/or the theme had multiple JavaScript errors.

  13. madina
    Member
    Posted 9 months ago #

    Thanks for getting in touch

    Website address is... http://codatastorage.co.uk

    The other plugins I use works seamlessley. I want to avoid any custom coding.

    That said I'm having the same problem with other 'cookie consent' plugins.

    Possibly WordPress have changed something in the most recent update

  14. Catapult
    Member
    Plugin Author

    Posted 9 months ago #

    I can see that there is at least one JavaScript error on the page. This may be causing a problem.

    Otherwise, the plugin is working fine on other sites so it might be worth disabling all your other plugins then re-enabling one at a time to see if it's possible to identify a conflict.

  15. MMasey
    Member
    Posted 9 months ago #

    I was having the same problem. I am using W3 Total Cache, using <!-- W3TC-include-js-head --> to call the compressed js at the bottom of the page.

    When i removed this it fixed the issue so i don't know whether it could be an problem with minified scripts from W3 Total Cache conflicting with the Cookie Consent scripts. It does mean that not as many of my scripts are called at the bottom of the page but it is fine for a temporary fix.

    I hope this helps anyone else.

  16. pevista
    Member
    Posted 8 months ago #

    I use WP Super Cache and I have the same problem - also after updating to the latest version (1.71).

  17. Catapult
    Member
    Plugin Author

    Posted 8 months ago #

    Can you post a link?

  18. pevista
    Member
    Posted 8 months ago #

  19. Catapult
    Member
    Plugin Author

    Posted 8 months ago #

    Do you currently have the plugin enabled?

  20. pevista
    Member
    Posted 8 months ago #

    Sorry, I had disabled it and thought is was reenabled. (I thought it was "hiding" behind the WordPress admin bar). Now it's there.

  21. Catapult
    Member
    Plugin Author

    Posted 8 months ago #

    I still don't see it...

  22. pevista
    Member
    Posted 8 months ago #

    It is activated, but I don't see it either. I tried to uninstall, delete cookies and reinstall - same result.
    Just now I noticed that the WP Super Cache needed me to update "Mod Rewrite rules". I did, and now it shows.
    However I set it to show in the bottom instead, but it still appears on top.
    https://www.dropbox.com/s/0ssz6ygesf9va7f/cookie%20consent.jpg
    Hope this helps.

  23. pevista
    Member
    Posted 8 months ago #

    Btw: until two days ago I used an old version (1.31), since I had not noticed, that there were a new version. I usually rely on update notifications, but I did get any on Cookie Consent.

  24. Catapult
    Member
    Plugin Author

    Posted 8 months ago #

    Okay - can you disable WP Super Cache and retest?

  25. pevista
    Member
    Posted 8 months ago #

    Ok, I disabled the cache, and it works (and the cookie alert appears in the bottom). I deleted the cache and enabled it again. And it seems to work now.
    Thanks for helping out.

    PS: Should I notified of updates automatically?

  26. Catapult
    Member
    Plugin Author

    Posted 8 months ago #

    Okay, great.

    Yes, you should get update notifications automatically. I don't know why you didn't.

    ===============

    To anyone else:

    I'm marking this thread as resolved. Please post a new thread for any further problems.

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