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[resolved] Contact Forms 7 email being delivered from domain@box199.bluehost.com (5 posts)

  1. davidpey
    Member
    Posted 5 years ago #

    Hi there,

    I've set up Contact Forms 7 successfully, but email is being delivered from mydomainusername@box199.bluehost.com instead of the email that the user fills out.

    I recall something about needing to set up a wordpress@mydomain.com POP account. I've done this, but it still doesn't help.

    Any ideas?

    With many thanks,
    David

  2. BernardBorealis
    Member
    Posted 5 years ago #

  3. davidpey
    Member
    Posted 5 years ago #

    Many thanks for that suggestion Bernard.

    I tried you suggestion without success.

    Could it be a problem with the bluehost configuration?

  4. BernardBorealis
    Member
    Posted 5 years ago #

    Change your admin user email address and your blog email address, as well as any of the contact forms email address options to the wordpress@domain.com email address and see if that makes a difference. The wordpress@domain.com email address must exist in your cpanel, too.
    The plugins headers may not work with Bluehost's settings if it still won't work.

  5. davidpey
    Member
    Posted 5 years ago #

    Hi Bernard,

    Thanks again for the reply. I have just been informed by another Bluehost user that:

    "I think it's to do with the way that the mail server looks up and resolves it's own domain name (i.e. - the domain of your website) - it doesn't do this if you put an address on a different server as the sender's address (hotmail for example)."

    So I tested it out with an email address not part of my domain--and it worked successfully, showing the email address.

    Thanks again.
    David

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