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1. knownoversight
   Member
   Posted 2 years ago #
   

   Hi,
   I've just installed a contact form widget to be used in the sidebar. After I installed the plugin rather than go to the page where it asks you whether you want to activate the plugin or not I just get a white screen.
   I now can't see/access any part of the admin screen, I've tried logging in from a different machine, but still the same result..help!!
   The site is still up, which i guess is the main thing, but how do I recover so I can see the admin area??
   I really need some help...

   Thanks

   PS. I'll post which plugin did this to my install once I can see what the plugin is called...hopefully no one else will have the same problem

2. webjunk
   Member
   Posted 2 years ago #
   

   Rename your original Plugin directory. Then create a new empty plugins directory.
   If that does not help then rename your current theme's directory.

3. knownoversight
   Member
   Posted 2 years ago #
   

   Thanks for the advice, I tried renaming the offending plugin directory, but it didn't make a difference.
   I'll give renaming the themes directory a go, but that would probably put me back to square one...hmmm, not sure I can face that..
   Fortunately I've set up a daily backup, so I'm thinking of restoring the database to the day before, it means I lose a days work, but I can live with that..

   The offending plugin (which I would advise not touching with a barge-pole, is WP-Contact, it's supposed to allow you to install a contact form in the sidebar...it really, really doesn't work!

   Is there anywhere this plugin should be reported to? I'm just thankfully I've been a bit geeky and have a daily backup running..

4. knownoversight
   Member
   Posted 2 years ago #
   

   Thanks Webjunk, just Ftp'd on to the server and renamed the plugins directory, and joy of joys I can now access the admin panel :D

   Thanks for your help.

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