denver133
Member
Posted 2 years ago #
I just took over a WP account for someone and I am having issues with the contact form. I am getting emails sent when the form is filled out and when the submit button is pressed, however there is never a fail message or a confirmation message. The arrows just sit and spin. I have done some searching and have tried with all other plugins deactivated. I also deleted WP Super Cache as it wasn't being used anyways on the account.
I am stuck...I really am. Again the form is being sent, but the user doesn't know as there is no confirmation. Any suggestions?
Have you tried:
- switching to the default theme to rule out any theme-related problems.
- resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
denver133
Member
Posted 2 years ago #
OK...So tried both going back to the default theme and resetting the plugin folder.
Site in mention. I am going to try a reinstall to hope that will solve the issue.
http://www.stratohotelconsultants.com/contact/
dreamwhisper
Member
Posted 2 years ago #
Did you find a solution? I am having the same issue on a network solutions server. It does submit and send, but the response message never shows and the arrows just spin.
chrisgeary
Member
Posted 2 years ago #
I ran into this when I set my permalinks from the default to
/%category%/%postname%/
The workaround is to set them to
/index.php/%category%/%postname%/
Then it works (for me anyway)
viniciusac
Member
Posted 2 years ago #
