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Contact Form 7 Submit button spinning (6 posts)

  1. denver133
    Member
    Posted 4 years ago #

    I just took over a WP account for someone and I am having issues with the contact form. I am getting emails sent when the form is filled out and when the submit button is pressed, however there is never a fail message or a confirmation message. The arrows just sit and spin. I have done some searching and have tried with all other plugins deactivated. I also deleted WP Super Cache as it wasn't being used anyways on the account.

    I am stuck...I really am. Again the form is being sent, but the user doesn't know as there is no confirmation. Any suggestions?

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    Have you tried:

    - switching to the default theme to rule out any theme-related problems.

    - resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. denver133
    Member
    Posted 4 years ago #

    OK...So tried both going back to the default theme and resetting the plugin folder.

    Site in mention. I am going to try a reinstall to hope that will solve the issue.

    http://www.stratohotelconsultants.com/contact/

  4. dreamwhisper
    Member
    Posted 4 years ago #

    Did you find a solution? I am having the same issue on a network solutions server. It does submit and send, but the response message never shows and the arrows just spin.

  5. chrisgeary
    Member
    Posted 4 years ago #

    I ran into this when I set my permalinks from the default to
    /%category%/%postname%/

    The workaround is to set them to
    /index.php/%category%/%postname%/

    Then it works (for me anyway)

  6. viniciusac
    Member
    Posted 4 years ago #

    I have the same problem

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