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Contact Form 7
[resolved] Contact Form 7 sending to some email addresses... not Google Apps Mail (5 posts)

  1. wphastings
    Member
    Posted 10 months ago #

    Hi

    I have Contact Form 7 set up and working ok except that it will not send to an email address that is hosted on Google Apps for Business.

    It does send to other email addresses hosted elsewhere including Hotmail.

    I have added an SPF record for my domain but that has not helped.

    Is there a way to see where the email submitted by the form is *really* coming from? (ie not the form user's email address but the form's address if that makes sense)

    Or is there a way to receive/view errors generated by the form's email not arriving?

    Thanks
    Pete

    http://wordpress.org/plugins/contact-form-7/

  2. esmi
    Forum Moderator
    Posted 10 months ago #

    That sounds like an issue with your mail/SMTP server - not the plugin. CF7 can only pass the emails onto the mail server. It does not - and cannot - determine what emails will be sent and what will be refused. I'd suggest having a word with your hosts about this.

  3. wphastings
    Member
    Posted 10 months ago #

    Thanks Esmi

    I agree. I don't Cf7 is a fault as it sends fine to other email accounts.

    I'm struggling to find out why the email is not arriving at that one account.

    Google Apps say that the email is 'not even hitting their server'. My web server IP is not on a Blacklist.

    Are you suggesting my SMTP server may be refusing to send email to that particular Google address but will send to others? That would explain the situation.

    Thanks again
    Pete

  4. esmi
    Forum Moderator
    Posted 10 months ago #

    Are you suggesting my SMTP server may be refusing to send email to that particular Google address but will send to others?

    That would certainly be one explanation, yes.

  5. wphastings
    Member
    Posted 5 months ago #

    Thanks esmi

    This was resolved.
    I just needed to switch the mail service off on my server.

    Won't forget that in a hurry.

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