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Contact Form 7 not working (12 posts)

  1. prestonisgreat
    Member
    Posted 2 years ago #

    I have put contact form 7 on several websites but i want emails to come to one email address. However, the email that i am using only works on a couple of the contact forms... All the others give me a:

    "Failed to send your message. Please try later or contact administrator by other way." Message.

    Here is one site it is working on and one it is not working on:

    http://www.methrehab.com <- working
    http://www.journeyrecoverycenters.com <- no working

    Help!

  2. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    Are both sites on the same server?

  3. prestonisgreat
    Member
    Posted 2 years ago #

    Difference hosting... one is AnHost and the other is Bluehost.

    Does this make a difference?

  4. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    It could make a difference in the way that mail is handled. Have you had any problems receiving standard emails (passwords etc) from the second site?

  5. prestonisgreat
    Member
    Posted 2 years ago #

    No... no problems so far, but the site is newer. The weird thing is that the contact form won't send anything, to the email i am specifying (which is hosting on godaddy). When i put a gmail address to send it, it works just fine.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    It could be that the hosts are blocking access to outgoing mail if it's not addressed to the domain. Might be worth asking them if there are any outgoing mail restrictions in place.

  7. prestonisgreat
    Member
    Posted 2 years ago #

    Talked to BlueHost... and i don't think that is the problem.

    I wonder if anyone else has any problems with Contact Form 7 and bluehost.

  8. bh_WP_fan
    Member
    Posted 2 years ago #

    Make sure that the specified from address is a valid email address which is actually created in your BlueHost account/cPanel. The following may help too: https://www.bluehost.com/cgi/help/206

    Also see the following post: http://wordpress.org/support/topic/plugin-contact-form-7-cf7-troubleshooting-failed-to-send-your-message?replies=14

  9. sacornwell
    Member
    Posted 2 years ago #

    I'm having this same issue and can't find a solution, my form will send to gmail addresses and one other domain but not to others and I get the error message. This happens on bluehost but not on godaddy... i'm stumpped.

  10. prestonisgreat
    Member
    Posted 2 years ago #

    I ended up putting a forward on my gmail account to forward emails onto the account i want them in.

  11. sacornwell
    Member
    Posted 2 years ago #

    I FOUND IT!!!...

    The Short:
    Log in to the bluehost cpanel and under the mail heading click on MX Entry. Select the domain you are trying to send email to and then select Remote Mail Exchanger. It should fix it.

    The Long:
    My DNS is managed through Godaddy
    I'm Hosting with Bluehost
    My Mail is through Google Apps and the MX records are set up at godaddy.

    The MX Record setting in bluehost controls where the email will send to and since it thought the email address didn't exist because it wasn't controlling the mx record it sent back a FALSE... You have to tell bluehost that you are using another service... This solved my problem, hope it helps you.

  12. andykrier
    Member
    Posted 2 years ago #

    Awesome. Thank you for sharing. I wish I found this sooner.

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