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contact form 7 and fast and secure contact form (3 posts)

  1. orange8
    Member
    Posted 4 years ago #

    HI, I have tried to use contact form 7and fast and secure contact form, they both install fine, and say that they have sent emails but I am not receiving them, can anyone help?

    I am using fasthosts, running php5 on a linux box
    I have tried sending to different email addresses
    I have checked spam filters

    What other settings can I try?
    Fasthost talkabout chaning the senmail location which I have tried for contact form 7 (details here

    Thanks for any direction

  2. Mike Challis
    Member
    Posted 4 years ago #

    This is help for "Fast and Secure Contact Form"

    When you installed WordPress did you get a welcome email to your admin
    address?
    Do you receive other mails like comment notifications from WordPress?

    Maybe another plugin is conflicting.
    Do this as a test:
    Temporarily disable all your other plugins.
    Does it work now? If yes, enable the plugins one by one to determine
    which one conflicts. Which plugin was causing it?

    .. if you still need help ...

    Try the email test on the contact form plugin page. What is the result? success or fail?

    After you sent the test email what did it show on the screen?
    there should be a yellow box at the top "Test Message Sent Be sure to check your email to see if you received it." If it says anything about failing, there might be clues in the message it displays.

    If it passes the email test without displaying an error that means the
    plugin is doing all it can properly. The problem is after the email is
    handed off to PHP and sent. It is a mail delivery problem.

    Check that your "email to" address is correct and that the email has not gone into a spam filter somewhere. You may need to contact your web host for support with the mail delivery problem. Check with your hosting provider or mail provider that the emails aren't being caught in their spam filter.

    .. if you still need help ...

    Try step 3 of the "email not working" in the FAQ
    http://wordpress.org/extend/plugins/si-contact-form/faq/

    .. if you still need help ...

    Some people report success with step 4 of the "email not working" in the FAQ
    http://wordpress.org/extend/plugins/si-contact-form/faq/

  3. orange8
    Member
    Posted 4 years ago #

    Thanks, tried all the options

    Had to resort to the wp-mail-smtp plugin

    works perfectly now.

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